JavaScript is disabled in your web browser or browser is too old to support JavaScript. Today almost all web pages contain JavaScript, a scripting programming language that runs on visitor's web browser. It makes web pages functional for specific purposes and if disabled for some reason, the content or the functionality of the web page can be limited or unavailable.

Thursday, March 20, 2025

Bit Depth

What happened to Blackberry?

by

20130819

Over the last fort­night, the for­tunes and prospects of two of the tech­nol­o­gy world's gi­ants stum­bled bad­ly.

For Black­ber­ry, for­mer­ly known as Re­search in Mo­tion, it was the pub­lic ac­knowl­edge­ment that its ef­forts at a mar­ket res­ur­rec­tion had failed and it was con­sid­er­ing putting out the for sale sign.

Se­ri­ous tech­nol­o­gy ex­ec­u­tives would nev­er say such a thing, they say things like "now is the right time to ex­plore strate­gic al­ter­na­tives."

Which is what you do when your ex­ist­ing plan has gone down in flames.

The writ­ing has been on the wall for some time for the trou­bled smart­phone man­u­fac­tur­er, who fi­nal­ly built and brought to mar­ket the Z10 and Q10 this year.

Both were great phones that would have done well four years ago and ce­ment­ed Black­ber­ry's en­vi­able po­si­tion as a provider of se­cure com­mu­ni­ca­tions for busi­ness and the pur­vey­or of BBM, the at­trac­tive mes­sag­ing so­lu­tion that the com­pa­ny pig­gy­backed on its serv­er sys­tems.

In 2012, the com­pa­ny shed 5,000 work­ers, cut­ting US$1 bil­lion from its op­er­at­ing costs. In its most re­cent fi­nan­cial quar­ter, it re­mained im­mersed in red ink, sink­ing un­der a loss of US$84 mil­lion.

It shouldn't have been im­pos­si­ble for a pop­u­lar brand like Black­ber­ry to re­claim some of its ca­chet, but the new plat­form it de­buted this year was en­tire­ly too much like its com­pe­ti­tion with­out of­fer­ing any of the ad­van­tages of scale.

Third place is a tough place for a tech­nol­o­gy com­pa­ny to work in, but fourth place is un­ten­able un­less you keep your costs firm­ly in check and have a loy­al mar­ket that loves your brand.

Once Win­dows Phone 8 be­gan to surge ahead of Black­ber­ry's new of­fer­ings to be­come the third place al­ter­na­tive in the hot­ly con­test­ed smart­phone wars, the com­pa­ny for­mer­ly known as RIM faced an al­most im­pos­si­ble chal­lenge to en­cour­age de­vel­op­ers to stick with the plat­form.

With three dis­tinct plat­forms com­pet­ing for their at­ten­tion, de­vel­op­ers were al­ready tar­get­ing iOS, An­droid and Win­dows Phone and didn't seem keen on ad­dress­ing Black­ber­ry's des­per­ate need for a com­pelling app store in time to make a dif­fer­ence to the com­pa­ny's for­tunes.

What Black­ber­ry of­fers a po­ten­tial pur­chas­er is an at­trac­tive port­fo­lio of patents and tech­nol­o­gy, in­clud­ing a wide­ly ad­mired se­cure e-mail plat­form and its BBM tech­nol­o­gy but it's go­ing to have do some se­ri­ous work to dress for the dance if it wants to court a se­ri­ous suit­or.

Steady tech­nol­o­gy ad­vance­ments have be­gun to erode even those crown jew­els in a mar­ket place that's drift­ed in­ex­orably to open, pop­u­lar ap­pli­ca­tion pro­gram­ming in­ter­faces.

To­day's smart­phone users want their soft­ware to ex­change in­for­ma­tion freely, for their doc­u­ments on Drop­Box to open in their hand­held word proces­sor of choice with­out fuss to of­fer just one ex­am­ple.

The Mi­crosoft/Nokia part­ner­ship may be in promis­ing third place be­hind Ap­ple and Sam­sung with Win­dows Phone 8 and the Lu­mia line, but that hasn't saved Mi­crosoft from hav­ing its own prob­lems.

Af­ter the fail­ure of Win­dows RT, Mi­crosoft's lega­cy free ver­sion of its new op­er­at­ing sys­tem, the com­pa­ny took a hit of al­most a bil­lion dol­lars in hard US cur­ren­cy.

Sev­en years ago, Mi­crosoft, Nokia and RIM were the kings of their busi­ness sec­tors, in­fal­li­ble and as­sured, their prod­ucts were the stan­dard for busi­ness users, mo­bile tele­pho­ny and smart­phones re­spec­tive­ly.

Nokia and Black­ber­ry have been hit par­tic­u­lar­ly hard by the touch­screen mo­bile smart­phone rev­o­lu­tion, but Mi­crosoft shouldn't be will­ing to sit too com­fort­ably in its tra­di­tion­al dom­i­nance of busi­ness com­put­ing.

While it re­mains true that no­body ever got fired in a cor­po­rate en­vi­ron­ment for buy­ing Mi­crosoft's prod­ucts, growth has been slug­gish even in its cor­po­rate strong­hold and the com­pa­ny has con­spic­u­ous­ly failed to es­tab­lish a con­vinc­ing pres­ence in tablet com­put­ing, smart­phone use and con­sumer con­tent con­sump­tion.

Many users are work­ing with the com­pa­ny's newest op­er­at­ing sys­tem, Win­dows 8, in spite of its newest fea­tures, not be­cause of them.

Next week: A look at the pre­view ver­sion of Win­dows 8.1, the much vaunt­ed fix for the prob­lems that plagued Mi­crosoft's cus­tomers af­ter the re­lease of Win­dows 8.


Related articles

Sponsored

Weather

PORT OF SPAIN WEATHER

Sponsored