I recently started up my own aesthetic centre in the Philippines, and I'm having a hard time getting our name out there. What advice can you offer on marketing a fledgling company? (By the way, I'm a filmmaker by profession, but I was born into a family of business-minded people.)
Louis Padilla, the Philippines
To get your brand out there, you need to present your business differently than your competition does. Louis, you might not be experienced at marketing, but your background in film is a huge advantage. If you combine attention-getting footage and social media exposure, you can create something that resonates around the globe and instantly builds your brand's reputation.
My mentor–Sir Freddie Laker, the owner of Laker Airways–gave me similar advice in Virgin's early days, and this eventually defined our marketing strategy, helping to make the Virgin brand internationally famous.
When we launched Virgin Atlantic, we were entering an industry rife with big players. "Make sure you appear on the front page and not the back pages," Sir Freddie told me.
"You are going to have to get out there and sell yourself. Make a fool of yourself; whatever it takes. Otherwise you won't survive."
I took Freddie's advice to heart. We drew attention to Virgin Atlantic by creating spectacles. We floated an airship with a sign saying "BA can't get it up" above the London Eye Ferris wheel and flew a "UFO" over London in the early hours of April Fools' Day.
Over more than 40 years, the Virgin team has launched hundreds of companies worldwide, and I've done some outrageously fun and entertaining things in the name of marketing our products and services.
I donned a wedding dress to launch Virgin Brides; drove a tank down Fifth Avenue in New York to launch Virgin Cola; jumped off the roof of the Palms Hotel and Casino to celebrate the first Virgin America flight to Las Vegas; maneuvered an amphibious car across the English Channel to mark Virgin Atlantic's 20th anniversary; and drank champagne while rappelling down the side of a new Spaceport air hanger for Virgin Galactic.
Our team has donned countless costumes, thrown hundreds of parties and enlisted myriad people to help us along the way. While not everything has always gone according to plan–and I've definitely made a fool of myself–it has been worth it: we've put our products and services on the map.
Of course, Virgin isn't the only company that has used inventive marketing to make a splash.
The band U2 put their album in the spotlight by giving free copies to everyone with an iTunes account; Samsung was behind the comedienne Ellen Degeneres' famous selfie at the Oscars a couple of years ago; Taco Bell outraged some and entertained others by placing an ad in The New York Times proclaiming "Taco Bell Buys the Liberty Bell"; and Burger King reinvented its signature burger with the release of the "Left-Handed Whopper." The list goes on.
Startups and fledging companies especially have a lot to gain from such tactics and do. Dollar Shave Club was a relatively unknown company until it released an online introductory video in 2012 that went viral. The brand quickly achieved global fame with millions of views.
So, Louis, get thinking. Ask yourself: why did you start your business? What is it that sets your products and services apart from the rest? What would you ultimately like to achieve?
Once you have that down on paper, brainstorm some fun and entertaining ways you can deliver your message. And don't shy away from asking for help. You said you were born into a business-minded family; ask for their ideas and opinions.
If you run into naysayers, remind them that no matter how great your product or service is, no one will hear about it if you don't attract attention. It's that simple. So do something original. Do something your competitors have never thought of.
Above all, remember that inventive marketing–and creativity in other areas of the business–is not just rewarding, but a lot of fun.
(Richard Branson is the founder of the Virgin Group and companies such as Virgin Atlantic, Virgin America, Virgin Mobile and Virgin Active. He maintains a blog at www.virgin.com/richard-branson/blog. You can follow him on Twitter at twitter.com/richardbranson. To learn more about the Virgin Group: www.virgin.com.)
(Questions from readers will be answered in future columns. Please send them to RichardBranson@nytimes.com. Please include your name, country, e-mail address and the name of the website or publication where you read the column.)