Tobago’s tourism market is in the midst of ongoing recovery.
The island enjoyed the return of cruise ships, while for the first time since 2019, held the Tobago Jazz Festival.
The Jazz festival came two weeks after the typically busy Easter weekend.
But president of the Tobago Hotel and Tourism Association Alpha Lorde said while these events once again brought welcomed activity to the sector, the Easter weekend was not as productive as it had been in 2022.
Lorde noted that with borders reopened and flights along the airbridge limited, Tobago lost some visitors. Especially visitors they previously welcomed from the domestic market to international destinations.
Alicia Edwards, executive chair of the Tobago Tourism Agency Ltd, confirmed that the agency’s market was only seeing about half the level of activity it had enjoyed before the pandemic hit.
“At the end of 2022, our arrivals and performance data in general, we’re at about 52 per cent of pre-pandemic levels, given the fact that we would have been probably the last in the Caribbean to actually ease restrictions. Because it’s one thing to open your borders to international flights. The other limiting factor would be the restrictions on mask-wearing and the antigen (tests)” she said.
“So we did not fully ease restrictions until July of last year. And so the data that we have is very positive for us because we think that coming back at about 52 per cent of pre-pandemic, given the short time frame within which we had to work.”
Edwards told Sunday Business that Tobago is working to build on the momentum that had been generated during this period.
She said while the agency was still tabulating information following the Jazz festival, she noted the event did bring in some international travellers.
“We’re very optimistic about the recovery and separate from the data as we continue to interact with various source markets. There is a renewed energy for travel and travelling to Tobago and so we are very heartened and energised to continue doing the work that we do,” she said, noting that Chief Secretary Farley Augustine had previously hinted at changes to the event, which she is optimistic could further push the Tourism product in Tobago.
She said there have been moves made in the last year that have helped diversify Tobago’s tourism offerings, such as the establishment of the Comfort Inn and refurbishment of the Manta Lodge Hotel.
“Comfort Inn is really classified as a business hotel. So it caters to a specific niche and it fills a previously unmet demand for having a hotel within the capital of Scarborough because most of all hotels are on the outskirts on the beaches. So Comfort Inn has been filling that business travel need and also some leisure travel but more business travel,” said Edwards.
She confirmed that the despite the handover of Manta Lodge in February, the Speyside hotel is still not yet in operation as the THA is still seeking an operator for it.
“The THA is currently out with a tender to get an operator for the facility but when that facility comes back on board, it is definitely going to be niche, primarily targeted or occupied by divers mostly in the northeast of Tobago and overall space and people who would vacation on that part of the island. So the new additions are beneficial for specific niches and the general room stock of the island,” she said.
She however could not say when a planned five-star hotel set to be built at Kilgwyn Bay, which was announced by the Chief Secretary last year, would begin.
“I know that there are still some environmental and other things happening there. And I don’t have a date for when they will break ground but I know that the preliminary things are progressing well with no hiccups as far as I know,” she said.
Edwards was heartened by the re-commitment of Condor Airlines to the island, as she explained the airline served a significant foreign market.
“Germany is really our second largest source market after the UK and you would appreciate that it’s difficult to sell and to improve your results from that market if there is no airlift,” she said. She explained that the new schedule agreed by the Airline for Winter 2023, should be beneficial to visitors as the shifting in dates from Sunday to Tuesday now means that visitors can now have a full weekend experience in Tobago.
“With previous arrangements, the weekend was cut short because people had to leave on the Sunday to head back into Frankfurt. So the Tuesday arrangement is perfect for us because it dovetails with our research of German visitors who come and they spend between 10 to 14 days. So we are very happy with the new date that the flight will be coming,” she said.
She was also pleased that Condor has now switched from Boeing to the Airbus 330, which also tied in Tobago’s plans to market the airline and eco-destination.
“These aircraft are a lot more fuel efficient and carbon-footprint friendly. And so the consumption per passenger is a lot less, given Tobago is a destination that positions itself on sustainability principles. We also attract a niche that is very much about sustainability and eco. We’re very happy about what the design changes and the aircraft changes mean for the environment and the climate,” she said.
Edwards explained that Condor’s decision to resume service was also promising as since 51 per cent of the airline’s shares were purchased by Attestor in 2021, the airline has had to be more prudent with its destination selection.
“Each unit has to make a business case wherever you route it flies. So it has not been just sentimentality and the fact that we’ve been going to Tobago for the longest while. The performance on the route and the potential of the route was critical for Condor even deciding to return for this winter. While we have work to do, there is always work to do we’re very heartened by last year’s results,” she explained.
Edwards explained that TTAL has continuously been shopping Tobago to airlines but admitted that currently the agency was restricted by budget limitations as Tobago has to pay for these airlines to provide services to the island. As such she is hopeful the government will commit even more funding to tourism.
“A charter runs at about US$300,000 to US$400,000 on average; some even more depending on the haul. And so when you look at our budgetary allocation, it makes it impossible for the agency to commit to the number of flights that we need in order to have the impact that we have. So that really is a limiting thing. So we look for flights. We engage with stakeholders. We have costings, but the budget and the funding prevents us from moving to the next step. So we’re hoping as that as there’s talk about renewed emphasis at a national level of diversifying the economy away from oil and gas, that the dollars will flow to support the talk,” she said.
Edwards said the tourism product had regularly suffered from an inconsistent effort, and despite the limitations, she had been working to ensure that Tobago’s approach to tourism is far more steady in the international market.
“Tourism and tourism administration on a destination is really growing a plant you start with a seed and it needs constant tending. The instance you neglect that plant sometimes you have to start over. And part of the challenge that has happened in terms of tourism promotion, is that there is a stop-start, a stop-and-start arrangement for the destination that does not augur well in the international market. It does not build confidence and it makes it harder for you to pick back up and get ahead. And so what our current board intends to do is to have a strategy of calm consistency, very quietly doing all the things that we need to do, continuing to nurture the relationships that we have,” she said.