Still won­der­ing why you couldn't ac­cess your favourite web­sites and In­ter­net ser­vices last night? Won­der no more.

Flow has apol­o­gised for the out­age and is ad­vis­ing cus­tomers who are still hav­ing is­sues to con­tact their of­fi­cial cus­tomer ser­vice line, 223-3569.

In­ter­net users in T&T, Bar­ba­dos and Ja­maica were af­fect­ed by a near-to­tal dis­rup­tion in broad­band In­ter­net ser­vices on June 14, start­ing from about 5.30 and con­tin­u­ing un­til around 10.30 pm.

"The dis­rup­tion in ser­vice oc­curred dur­ing a main­te­nance pro­ce­dure which was be­ing con­duct­ed by one of our in­ter­na­tion­al In­ter­net Ser­vice Providers which lost con­nec­tiv­i­ty with their re­spec­tive ISPs," Flow said in a state­ment is­sued on June 15.

The com­pa­ny said it would "work with our In­ter­net ac­cess providers to en­sure that they pro­vi­sion suf­fi­cient al­ter­na­tive ca­pac­i­ty to their providers to sup­port our growth, and re­view their main­te­nance pro­ce­dures and op­er­a­tions to en­sure there is not a re­cur­rence."

While most In­ter­net ser­vices were im­pact­ed, "lo­cal­ly cached ser­vices such as Google, cer­tain YouTube con­tent and Cricin­fo for ex­am­ple, as well as ser­vices de­liv­ered us­ing lo­cal peer­ing, re­mained un­af­fect­ed," the re­lease said.