Andrea Perez-Sobers
Senior Reporter
andrea.perez-sobers@guardian.co.tt
Hilton Trinidad and Conference Centre says that it continues to accept all major forms of currency through debit and credit cards, including TTD.
The hotel was responding to Guardian Media’s question on whether it has decided to go cashless.
“Hilton Trinidad & Conference Center continues to look for innovative ways to address the evolving needs of our guests, owners, and team members. The hotel accepts all major forms of currency through debit and credit cards, including TTD, making it easy for guests to complete transactions, regardless of their currency preference,” the hotel detailed. It declined to respond to further questions.
The Guardian Media further enquired and found out that the hotel has been operating on a mostly cashless basis for four years, as the measure was introduced following the onset of the COVID-19 pandemic.
A visitor to Hilton’s bar yesterday was greeted by a sign that states “All food and beverage services are cashless. We do not accept Apple Pay. Payment methods accepted credit card, debit card, room and room charges."
An employee of the hotel said the cashless policy is only relaxed for the Carnival period, when foreign and TT-dollar banknotes are accepted.
When Guardian Media contacted Radisson Hotel, Kapok Hotel, and Crews Inn Hotel, employees said the hotels still accept cash, debit, and credit cards. The employees could not say if there were plans in the future to go cashless.
Courtyard by Marriott Port of Spain confirmed it has gone cashless as of September 12.
On Saturday, Hyatt Regency Trinidad posted a message on Facebook stating that effective November 1, it would be accepting all major credit cards and only US dollars, British pound sterling, and euros.
After criticism on social media, however, it quickly retracted the decision, saying an error was made in releasing the statement.
On Monday, Finance Minister Colm Imbert posted on his X (formerly Twitter) account, “As corporation sole, the MOF has no oversight role over the operations of the Hyatt but will investigate the currency aspect of the matter.”
Udecott, which owns Hyatt Regency on behalf of the state, also responded to the post, saying the Hyatt Regency Trinidad must accept TT dollars as payment for goods and services.
Speaking in the House of Representatives, as he wrapped up the debate on the 2025 Appropriation Bill, Imbert said, "Is a good thing that the Hyatt rescinded that foolish decision to tell citizens of this country that they’re no longer accepting Trinidad and Tobago dollars. Foolishness!
“The good thing, is they moved fast and they got rid of it.”
He also rejected claims that the decision would have affected the Government’s plans to go “cashless.”