Constant internal challenges have made the local manufacturing sector extremely innovative and resilient.
This was the shared view of several panellists on Tuesday at the leadership discussion and networking event hosted by the T&T Manufacturers’ Association.
Group chief performance officer of ANSA McAL Ltd Adam Sabga, in his contribution, hailed the sector’s recovery following the impact of the COVID-19 pandemic.
“Emerging out of COVID, now into the new norm and the level of diverse portfolios, products and even services of individuals within our support teams. How quickly we’ve been able as a nation to get back on our feet is something that needs to be applauded,” Sabga said.
He noted this recovery had simply proved that T&T’s businesses continued to show resilience in the face of mounting challenges.
“To grow anything, you need to be resilient. And when one looks at our manufacturers and our industries, we are an extremely resilient bunch,” Sabga said adding, “When you look at the crime situation when you look at our ports, when you look at the ease of doing business, when you look at the levels of productivity that we get from our workforce, things are stacked up against us even at the high, or bigger level down to the SME level. So, the point is that resilience is so critical as to who we are.”
Sabga felt obstacles such as the ease of doing business and other bureaucratic hurdles had created unique approaches to these problems. However, he felt it still denied the country from achieving its true potential.
“Seeing the opportunity that comes out of that, when you look at how much is spent in just dealing with those inefficiencies. Imagine if we get that out of the way. Imagine what we can do as a country, imagine what we can do as a nation? Imagine how many more SMEs can thrive.
“I mean, it took you several years to get to where you were, you could have got there half the time and things were not stacked up against you. And there is a huge level of intellectual capacity. There’s a huge level of inspirational focus in this country. If we could only get these obstacles out of the way we would be unstoppable,” Sabga added.
This sentiment was echoed by the founder and CEO of Kamri Glass, Kameel Khan who revealed the company had achieved significant success locally before finding success in the export market.
Khan noted the company’s successful operations in Guyana had seen the company become a supplier of glass to major international energy companies operating in the South American state.
Khan noted several significant hurdles had to be overcome along the way, however, he used these challenges to find solutions.
“I looked at it a little different. We started to export and that caused a problem. We did well with forex but with our manufacturing facility, we started to end up with VAT problems that went on and on.
“Last year, auditors came in and said, hey, you need to figure out something. If you keep going this way, you gonna reach the whole next year. And you’re just going to be paying VAT and run into cash flow problems,” Khan said, referring to the delayed payment of VAT refunds.
Khan said to avoid the financial challenges that followed the company took on strategic investments.
“I agree the VAT could come in and help with that investment. But put me against a wall to do something, I am not going to crumble. I am going to push back and go with it, reinvest in capital. When that VAT money comes in, it comes in. But for now, I plan like I don’t have it,” Khan said, who noted these challenges pushed Kamri Glass into investing in renewable energy via solar.
Another member of the panel, executive director of Label House Ryan Lewis advised that Government and the private sector could meet to find some solutions to these obstacles.
“I really believe that there is a private sector, public sector collaboration that we can attack some of these items, as well, with our advice. I think there are ways that we can really get past it and really move into a new realm where it is a lot easier to operate here,” Lewis added.
The panel also felt the business sector had made strides in recent years, noting that it had also allowed for greater inclusion of women in the business.
“I came into manufacturing about seven years ago. And to be honest, when it first came into this space, there were a lot more males than females within this industry.
“And I mean, it is the nature of it. But I believe since that time, and even looking around the crowd today, it’s definitely become very equal at that level,” Gabrielle Agostini, chief operating officer of CGA Ltd explained.
She added that coming out of COVID-19, more options had emerged for businesses to explore.
“The market from about say 50 years ago was completely different to what it is now. The environment is different. There aren’t as many, I should say gaps in the market to be able to launch new products. So, you really have to do the research. And that’s what we did when we launched this new brand,” Agostini said, as she urged new businesses to use technology to properly research and assess their business approach.
“Especially now coming out of COVID there are just so many resources online and they are all these AI tools where you can just find any type of information that you want to on any sort of trends that they are in the markets is really to spend that time I would say and figure out where the gaps in the market are and because there probably still quite a bit and then being able to take that business and really develop it,” Agostini who recounted the steps taken before the launch of CGA’s Cedros Bay coconut oil product line.
The panellists, however, agreed that greater mentorship and collaboration were needed within the sector to further develop SMEs in the country.
Meanwhile, Lewis advised that mentorship is also important.
“I believe that you know, using the road has already been run, understanding where people have fallen before, helps you to get there much quicker. And I think there needs to be more collaboration instead of competition. I think when you hear of successes in Guyana or other countries, how do we as a manufacturing community, talk more about it and then get that more to the SMEs to understand okay, this is the roadmap to success,” Lewis added.