The vision of Guardian Media is to be the leading newsroom in the region, guided by global standards of accuracy and fairness. We are aware that in journalism, mistakes happen. At Guardian Media, we acknowledge our errors and respond expeditiously when they are brought to our attention.
Guardian Media considers an error to be anything published or broadcast that is grammatically or factually wrong, lacks the proper context, or, by its composition, helps to create the wrong impression.
Whenever our editorial department is made aware of errors or inaccuracies, we commit to correcting them in a timely manner. In a correction, clarification or editor's note, our goal is to tell readers, as clearly and quickly as possible, what we got wrong and how we corrected our error.
Readers who wish to alert editors to a correction can email corrections@guardian.co.tt. Online readers can also alert us through our social media inboxes. In cases where journalists in the newsroom identify the error after publication or broadcast, they will work with an editor to make the necessary correction.
Some requests may require more time to determine whether the published or broadcast content was factually or contextually wrong.
Errors can range from typos and misspellings to information that misrepresents the facts.
Irrelevant or incorrect images may also create the need for clarifications or corrections, even if the accompanying script is accurate. In a correction, clarification or editor's note, our goal is to help readers understand how and why an error has been corrected.
Corrections: If we are substantively correcting an article, photo caption, headline, graphic, video or other material, we will promptly publish a correction explaining the change.
Clarifications: When our journalism is factually accurate but gave the wrong impression, the story will be re-edited and a clarification added to the story. A clarification will also be appended if we failed to seek relevant responses and when new reporting has been added to the story.
Editor’s notes: A correction that calls into question the reporting in an article, raises a significant ethical matter or addresses why an article did not meet our own standards, may require an editor’s note explaining how we got it wrong.
When necessary, Guardian Media may note that an error was the result of a production problem or because incorrect information came to Guardian Media from a trusted source, such as wire services, archived material or individuals quoted in our stories.
In correcting errors of libel and defamation, Guardian Media will not repeat the offending statement.
Corrections shall be published on Page 6 of the Guardian Newspaper.
For online only articles, a note about what has been corrected or clarified will be appended to the end of the story.
If a new and important fact arises after a story is published, Guardian Media will explain what has been updated at the end of the article.
Corrections will be made when names and places are misspelled.
During breaking news, stories may require updating to reflect more accurate information. When we make such an update, we will explain these changes.
Guardian Media rarely removes published news content from our online platforms. When we do, the content will be replaced with an editor’s note explaining in detail why the article was removed.