Appointments to process machine-readable passports have now been increased by 15 per cent daily, National Security Minister Martin Joseph said yesterday.
He gave the information in the Senate yesterday replying to an Opposition question. Joseph reiterated information on processing time which he gave last year. He said passport-processing time has been reduced from 54 days to 21 days and "is moving towards a 10-day timeframe." "This will further reduce the waiting period currently experienced," he added. Joseph said there were six offices at which interviews for passports were conducted. The period for appointments at these offices vary, based on the capacity of the respective offices and the volume of requests for appointments received. At present, Joseph said the waiting period for persons seeking appointment dates range initially from one to two years.
However, these dates were usually adjusted upward as cancellations occur. Joseph added: "The extent of these movements is therefore determined by the pattern of cancellations. Since March 13, 2009 there have been 101,853 persons whose appointment dates could be moved forward. "Of that number 95,556 opted to have them brought forward. Those appointment dates, which were not moved forward, represented persons who declined to do so, such as those returning from abroad to renew their passports and who found it difficult to change their scheduled travel dates." Joseph said there were also some persons who the appointed service provider–DirecOne–could not contact for varying reasons.
He added: "Additionally there is at present an approximate 30 per cent no-show by applicants with appointments at passport offices daily. "In order to close this gap the Immigration Division has requested that DirecOne increase the number of appointments granted a day by 15 per cent. "This initiative should also result in a decreased waiting period," Joseph said. He said up to two weeks ago there were about 30,000 passports –and owners' affiliated documents pertaining to this–awaiting collection. Joseph said the situation poses security and storage risks.
He said Government, which began issuing new passports in 2007, would ensure all nationals have machine-readable passports in time for the November 2015 deadline set by the International Civil Aviation body. Until then, he said, T&T nationals could continue travelling to international destinations, including US, using valid non-machine readable passports.