Dig­i­cel plans a ma­jor up­grade of its cor­po­rate Black­ber­ry plan to the full ver­sion of its Black­ber­ry En­ter­prise Serv­er (BES), which will trans­form the smart phone in­to a pro­duc­tiv­i­ty pow­er­house for busi­ness, says Vin­dra Dhan­raj, Head of Busi­ness Sales–Dig­i­cel Trinidad. Dhan­raj said the new move by Dig­i­cel would help cus­tomers get the most out of their smart phone by pro­vid­ing best-in-class mo­bil­i­ty with no com­pro­mis­es on se­cu­ri­ty, at a very low cost of own­er­ship. She said Dig­i­cel has been able to de­liv­er a 180 per­cent year on year growth in busi­ness cus­tomers by ex­tend­ing its prod­uct of­fer­ings, de­liv­er­ing low­er cost of op­er­a­tion for mo­bile com­mu­ni­ca­tions and busi­ness ap­pli­ca­tions, and by pur­su­ing a pol­i­cy of link­ing a ded­i­cat­ed ac­count man­ag­er for each cus­tomer.

"Black­ber­ry can be more than sim­ply email for our busi­ness cus­tomers. We have di­rect ac­cess to Black­ber­ry's cre­ators (Re­search in Mo­tion) tech­ni­cal teams to en­sure that all is­sues are quick­ly re­solved to ex­ceed our cus­tomers' ex­pec­ta­tions, en­sure re­li­a­bil­i­ty and live up to Dig­i­cel's rep­u­ta­tion of de­liv­er­ing world class cus­tomer ser­vice. She said the com­pa­ny has been pay­ing at­ten­tion to the needs of its cus­tomers and has re­spond­ed to calls for new busi­ness so­lu­tions such as uni­fied mes­sag­ing, di­rect ad­ver­tis­ing op­por­tu­ni­ties and im­prove­ments in the cus­tomer ex­pe­ri­ence by adopt­ing a cor­po­rate cul­ture that fo­cus­es on cus­tomer needs. "Our ob­jec­tive is to make best in class mo­bil­i­ty more ac­ces­si­ble to busi­ness­es than ever be­fore. The new BES of­fer­ing works on any in­ter­net en­abled Black­ber­ry and the free down­loads in­cludes free li­cens­es that pro­vides ac­cess to the lat­est end user fea­tures.

The new ap­pli­ca­tions are back­ward com­pat­i­ble and sup­port the lat­est Mi­crosoft ex­change or small busi­ness serv­er. The BES plan is a low cost da­ta, mo­bile ac­cess and pro­duc­tiv­i­ty suite. It in­cludes ad­vanced se­cu­ri­ty func­tions that al­lows the own­er to re­mote­ly re­set pass­words, re­mote­ly wipe lost or stolen de­vices, it fea­tures third gen­er­a­tion en­cryp­tion, more ef­fi­cient da­ta com­pres­sion to re­duce da­ta roam­ing costs, glob­al ad­dress book lookup, sync emails, ap­point­ments, con­tacts and notes, a cor­po­rate cal­en­dar, and ac­cess to cor­po­rate da­ta and in­tranet be­hind the fire­wall. For sys­tem ad­min­is­tra­tors the new BES ac­knowl­edges the chal­lenges posed by users, and there is a need to pro­tect users from them­selves and to pro­tect sen­si­tive cor­po­rate in­for­ma­tion, said Clay­ton East, Prod­uct Man­ag­er, Dig­i­cel Trinidad & To­ba­go Ltd. "Users will lose de­vices, they will for­get pass­words and much more. But with a sin­gle point of con­trol, pass­words can be changed over the air, ad­min­is­tra­tors can re­mote­ly wipe de­vices and push out da­ta wire­less­ly," he added.

"We are giv­ing ad­min­is­tra­tors the abil­i­ty to man­age smart phone users like nev­er be­fore � eas­i­ly and ef­fi­cient­ly. There is no need to com­pro­mise," he added. East said the new Black­ber­ry brings in­stant grat­i­fi­ca­tion for users with In­stant Mes­sag­ing ful­ly func­tion­al right out of the box. Users will have un­lim­it­ed ac­cess to Ya­hoo Mes­sen­ger, ICQ, Win­dows Live Mes­sen­ger and more. So­cial and busi­ness net­work­ing al­so comes eas­i­ly as it comes pre­pro­grammed to man­age Face­book, Flikr, LinkedIn, Twit­ter and more. "We are al­ways look­ing for new op­por­tu­ni­ties to add cus­tomer val­ue and one of the ways we are do­ing this is by of­fer­ing plans that helps them to low­er their land line costs as well. "Dig­i­cel was the first op­er­a­tor to con­nect mo­biles to land­lines through closed user groups (CUGs). We now of­fer land­line ser­vices, gate­ways, ded­i­cat­ed in­ter­net ac­cess, in­ter­na­tion­al pri­vate leased lines and IP based PBX so­lu­tions, and we want our cus­tomers to know that their op­tions just got even wider and much more at­trac­tive than ever be­fore,"

he added.

Top 10 Black­ber­ry Apps

Black­ber­ry Mes­sen­ger

Face­book

Win­dows Live Mes­sen­ger

Col­or ID FREE! LED Light Cus­tomiz­er

Google Maps

Score Mo­bile

Black­ber­ry App World

Vi­igo

Gmail

Dic­tio­nary and The­saurus–Dic­tio­nary.com

Source: Dig­i­cel Trinidad