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Monday, May 5, 2025

Piarco Airport pay kiosks crash after 2 days

by

Rishard Khan
2223 days ago
20190403
Picture taken from social media showing the long line to pay at the remianing operational payment kiosk at the Piarco International AIrport.

Picture taken from social media showing the long line to pay at the remianing operational payment kiosk at the Piarco International AIrport.

The new au­to­mat­ed park­ing sys­tem at the Pi­ar­co In­ter­na­tion­al Air­port is down two days af­ter be­ing launched.

Park-In com­pris­es mul­ti­ple elec­tron­ic kiosks around the air­port to fa­cil­i­tate au­to­mat­ed pay­ment trans­ac­tions for park­ing at the air­port. The sys­tem was launched on Mon­day, how­ev­er, on Tues­day night four of the five kiosks lo­cat­ed in­side and out­side of the air­port atri­um were re­port­ed to be down. The sys­tem was im­ple­ment­ed to pro­vide safer trans­ac­tions and avoid long queues to ex­it the fa­cil­i­ty.

Cir­cu­lat­ing on so­cial me­dia on Tues­day night were pic­tures of dozens of peo­ple in long lines wait­ing to use the re­main­ing kiosk. The Air­ports' Au­thor­i­ty of Trinidad and To­ba­go (AATT) pro­vid­ed the fol­low­ing state­ment on the mat­ter to Guardian Me­dia:

“Air­ports Au­thor­i­ty of Trinidad and To­ba­go wish­es to apol­o­gise to cus­tomers for the in­con­ve­nience caused in us­ing the self-ser­vice car park pay­ment sys­tem at the Pi­ar­co In­ter­na­tion­al Air­port, for a short du­ra­tion on the evening of April 2nd, 2019.

"This was as a con­se­quence of nor­mal teething chal­lenges as­so­ci­at­ed with tran­si­tion­ing from a man­u­al to an au­to­mat­ed sys­tem. The Au­thor­i­ty has been im­ple­ment­ing so­lu­tions to avoid fur­ther in­ter­rup­tions to this ser­vice. We con­tin­ue to in­no­vate our sys­tems to im­prove your ex­pe­ri­ence at our air­ports.”


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