Sco­tia­bank T&T Lim­it­ed has said that the on­go­ing COVID-19 pan­dem­ic has brought with it many changes– in­clud­ing the abil­i­ty to move around and get usu­al day- to- day busi­ness done. It said bank­ing re­mains a crit­i­cal ser­vice and ac­cess to cus­tomers' fi­nances is im­por­tant.

In an state­ment yes­ter­day the bank said, "As you nav­i­gate the changes as a re­sult of COVID-19, and ad­here to so­cial dis­tanc­ing ef­forts, you’re re­mind­ed bank­ing could be one less thing to get done that you need to wor­ry about.

Stephen Bag­narol – SVP and Man­ag­ing Di­rec­tor, of Sco­tia­bank T&T has been quot­ed in the state­ment as say­ing: “This is a chal­leng­ing sit­u­a­tion for every­one. We’re in this to­geth­er and we want to make sure we pro­vide you with the dig­i­tal tools and com­mu­ni­cate how they can help you stay safe. We will get this through to­geth­er. Please con­tin­ue to take the nec­es­sary steps to pro­tect your­self and your fam­i­lies.”

The bank said cus­tomers can com­plete many of the every­day bank­ing needs from home, 24 hours a day, through on­line bank­ing and the banls's mo­bile bank­ing app.

What you can do.

· View ac­count bal­ances and trans­ac­tions

· Down­load state­ments

· Pay bills

· Pay cred­it card

· Trans­fer mon­ey be­tween your ac­counts

· Trans­fer mon­ey to oth­ers at oth­er banks

· Cus­tomise and re­ceive Sco­tia­bank Alerts

· Turn cred­it card use ON or OFF

En­hanced se­cu­ri­ty.

· From sign in to sign out, your fi­nan­cial in­for­ma­tion and pri­va­cy is pro­tect­ed by our high-se­cu­ri­ty sys­tems.

· Sign­ing in to Sco­tia On­Line is safer and more se­cure – a ver­i­fi­ca­tion code will now be sent to your valid email ad­dress, every time you sign in.

· The Sco­tia mo­bile app of­fers mul­ti­ple lay­ers of se­cu­ri­ty- in­clud­ing sup­port for fin­ger­print and face recog­ni­tion sign in (de­pend­ing on your de­vice and OS).

Oth­er bank­ing op­tions.

· ATMs - you can al­so pay bills, trans­fer funds and with­draw and de­posit cash at our ATMs

· Tele­Sco­tia - Tele­phone bank­ing gives you the free­dom to bank 24 hours a day, 7 days a week from any touch-tone phone in the coun­try. If you have a Sco­ti­aC­ard with at least one Sco­tia­bank ac­count linked to it, you can ac­cess tele­phone bank­ing by 62-SCO­TIA (627-2684)

Let us help guide you.

The bank said," As the COVID-19 sit­u­a­tion con­tin­ues to evolve, we are com­mit­ted to do­ing every­thing we can to en­sure our cus­tomers’ needs are be­ing met, while pro­tect­ing the health, safe­ty and wel­fare of our em­ploy­ees. You can reach out to us via 62-SCO­TIA where our agents are avail­able 24 hours a day.

The bank is urg­ing cus­tomers to stay tuned to its web­site: www.tt.sco­tia­bank.com for of­fi­cial up­dates.

The bank said there is al­so a ded­i­cat­ed page on the site to help keep cus­tomers up- to- date on the steps tak­en by the bank to sup­port and pro­tect cus­tomers.

The bank said the page: https://tt.sco­tia­bank.com/per­son­al/sco­tia-sup­port.html has in­fo re­lat­ed to branch up­dates, cus­tomer as­sis­tance pro­gramme and dig­i­tal bank­ing.