One critical factor for the success of any strategic plan is an organisation’s human resource capacity.
According to Taylor, Doherty, and McGraw (2015), “attracting, developing, and retaining talented people can provide a sports organisation with the resources it needs to prosper, grow, and ultimately gain competitive advantage.”
Attracting the right people into an organisation allows for establishing a competitive advantage. This requires creating a pool of personnel who offer a mix of technical, team, and leadership skills, allowing the organisation to develop and achieve its strategic objectives and goals (Chelladurai, 2006). The right organisational personnel provide a foundation for higher efficiency, productivity, and morale (Aguinis, 2013). “(These) people are likely to be motivated to give their best and will deliver the flexibility and commitment that most sports organisations seek” (Taylor, Doherty, and McGraw, 2015).
Organisations needing more time to hire full-time personnel can establish collaborative working relationships with UWI (University of the West Indies) and UTT (University of T&T). These institutions are currently building their sporting programme capacity and can facilitate their sports management and science students taking internships at sporting organisations to gain first-hand experience to complement their theoretical knowledge. On the other hand, sporting organisations stand to benefit from the intern’s innovative expertise and technical skills.
In any organisation, retaining personnel–athletes, administrators, coaches, other technical staff, and volunteers–is critical to its survival and continuity. Creating a positive environment with high levels of motivation and appropriate rewards and recognition systems is crucial to maintaining high retention levels (Kahn, 1990).
Therefore, administrators must understand what makes a motivated, committed, and satisfied membership. Administrators must tap into their leadership resources to find ways to keep their membership–especially athletes and support staff–interested. This period provides an opportunity for thinking outside the box and using technology.
Training and development are essential for a suitable human resource capacity in any sporting organisation. They allow personnel to learn and/or upskill their capabilities. By extension, sporting organisations benefit from utilising their staff’s innovative strategic and succession planning knowledge. Strategic and succession planning are decisive features for the continuity and growth of any organisation.
Organisations, especially those that rely heavily on one or two persons, may experience severe challenges when they are no longer involved. These challenges may result in an exodus of athletes and technical members, affecting other areas, such as funding. Hence, developing an organisational culture through strategic and succession planning is imperative for continued existence and success.
Therefore, “how well sports organisations cope with future challenges facing them will depend to a large degree on how well they can manage people to succeed in new ways of working and how successful they are at negotiating associated changes” (Taylor, Doherty, and McGraw,2015).