The South-West Re­gion­al Health Au­thor­i­ty (SWRHA) is giv­ing as­sur­ances that a pa­tient who was seen on the con­nec­tor chute, link­ing the San Fer­nan­do Gen­er­al Hos­pi­tal’s Emer­gency De­part­ment to an ad­ja­cent hos­pi­tal build­ing, is now safe.

The im­ages of the pa­tient went vi­ral in so­cial me­dia.

The SWRHA, in an of­fi­cial state­ment is­sued a short while ago, af­firms that the pa­tient is safe­ly in the care of its health­care pro­fes­sion­als, while his med­ical pro­file is be­ing re-eval­u­at­ed.

The Au­thor­i­ty re­ports that the time of the in­ci­dent, its se­cu­ri­ty man­age­ment pro­to­cols were ap­pro­pri­ate­ly ac­ti­vat­ed to en­sure the pa­tient’s safe­ty. It con­firms that the in­ci­dent de­tails are be­ing re­viewed to mit­i­gate any re­oc­cur­rence.

The SWRHA en­cour­ages pa­tients and clients to con­tact its Cus­tomer Ser­vice Cen­tre at 87-SWRHA (877-9742), for any mat­ter in re­la­tion to the ser­vice it pro­vides.