Tobago Correspondent
Chief Secretary of the Tobago House of Assembly (THA) Farley Augustine has publicly chastised maxi taxi drivers in Tobago for their failure to conduct tours for approximately 300 tourists on board the Celebrity Silhouette last Saturday, resulting in numerous cancellations. The visitors were left stranded on the dock after maxi taxis did not show up.
During a town hall meeting held in Black Rock on Tuesday night, Augustine lamented the ripple effect throughout the industry, expressing concern that such actions may prompt cruise ships to withdraw from the region.
Commenting on the matter, Augustine said, “If you know that your position was that you are not going to do it, because you weren’t paid for some time in the past, just indicate you are not doing the service. Don’t accept the cruise and then not do it. That’s where I have a problem.”
He said he would work with the association to prevent a recurrence since that single move has left a dent in the island’s tourism industry.
Augustine added, “Other cruises are actually threatening to pull out because of this. The tourism market is so fickle. We could do all this hard work, spend money to market the island and get people and one little thing could decimate the industry for the next four or five years.”
Augustine advised the maxi taxi drivers to find other avenues to vent their dissatisfaction over non-payment for the last cruise ship season and leave the tourists out of it.
But, president of the Tobago Maxi Taxi Association, Clyde Williams, who was at the meeting, told Augustine and the audience that the issue lay in the severe shortage in the transportation sector.
He asked Augustine to intervene to help his association establish a more stable and organised operation.
Meanwhile, cruise line agent Charles Carvalho has committed to paying all outstanding money owed to Tobago maxi taxi drivers.
He said while their actions on Saturday could have affected the island’s tourism reputation and left him repairing the relationship between his agency and the cruise line, he hoped Tobago established a centralised transportation agency to deal with tours during the cruise ship season and move past this ordeal.
He said, “That $80,000 they are talking about is going to be paid out. There is nothing to say that is not going to be paid off. “There is nothing serious about what they are saying, we are trying to understand the logistics. It’s either they are short of transportation or religious or money issues. What is the issue?”
On Sunday, the president of the island’s Maxi Taxi Association, Clyde Williams, said his members were owed $80,000, but Carvalho said the balance was now $75,000.
He told Guardian Media that he had asked the drivers to be lenient and for more time to clear the debt considering their health and business relationships in the past.
“They have been paid off for every ship for the last cruise ship season. What they are speaking about is that I invested a lot of money in a new cruise line that we were going to bring on board in Tobago and Trinidad prior to COVID-19.”
This investment fell through and the money that was put aside to pay the drivers was tied up in the lost deal.
Carvalho said he believed Saturday’s incident was unintentional and feels it was due to poor communication by the drivers.
“My main concern with Tobago is there must be different dynamics with who is providing the transportation. We cannot have a taxi driver attitude to running a business and providing transportation for tourists. We must have level-headed people.”
He could not say what was the status of their relations but told Guardian Media that he was in the process of rounding up transportation to cater to up to 800 paid tours for next Wednesday’s cruise ship arrival.