The Water and Sewerage Authority says it is aware of the issues facing customers in communities in the Penal/Debe area. It says the Authority has been liaising with the local government representatives and members of the communities, in relation to the supply and the provision of a supplementary truck borne service.
The statement comes after the Councillor for Barrackpore West complained that at least 11 communities within the district have not had pipe-borne water for the past 21 days,
The areas, according to WASA include Mohess
Road/Extension, Jamoonie Trace, Chitar Trace, Panoo Trace, Old Mohess Road, Sanahie Trace/Branch, Ramdhanie Trace and Laltoo Trace/ Extension, in Debe, are supplied by the Navet and Caroni pipeline transmission networks and are located at the extremities of the system.
WASA says these communities are usually scheduled to receive a supply on rotation every nine days, however the ongoing effects of the harsh 2024 Dry Season on reservoir levels and the resultant cutback in production at both the Caroni and Navet Water Treatment Plants, have impacted the Authority’s ability to maintain these schedules.
WASA said, "Authority has increased its water truck delivery capacity to the Penal/Debe area and has been working closely with members of Council at the Penal Debe Regional Corporation, in order to address requests for truck borne service, to customers in areas that are impacted by the current system challenges."
WASA has also increased its call centre hours of operation to 24 hours a day.