Despite challenges across business segments, Courts is betting on the resilience it has seen in the Trinidad and Tobago market since it opened in this country 35 years ago as a furniture, home appliance and electrical store.
Shiva Mungal, the managing director of Unicomer (Trinidad) Ltd, confirmed in an interview with the Business Guardian last Thursday that the current business year has proven notably slower than usual across both physical retail and consumer financing channels.
“It has been slower than usual. I don’t think I’ll be surprised if you get any other feedback from any other industry within Trinidad, but it has been a slower than usual period for us. But we continue to drive it as best as we can,” said Mungal when asked about the performance of Courts retail operations.
This would not be surprising as most indicators suggest that retail sales are down.
According to the latest Central Bank Data Pack released last week, retail sales had seen a contraction for much of 2025 into 2026
• Q1 25 -3.7%
• Q2 25 -0.5%
• Q3 25 -1.5%
• Q4 25 +0.5%
• Q1 26 -1.1
The statistics underlined what many businesses have said for some time: customers are being discretionary in their spending, with increases being seen in spending at supermarkets and groceries, growing by 5.4 per cent year on year by the first quarter of 26, while textiles and apparel also saw an increase of 17.3 per cent year on year in the first quarter of 2026 year on year in Q1-26.
Although household appliances and furnishings were also said to increase by 9.5 per cent year on year in Q1-26, the market has seen challenges.
Last year, long-standing furniture store Standards Distributors was sold to Term Finance and exited the retail market entirely.
ANSA McAL stated that moderated consumer demand driven by inflation, which forced shoppers to prioritise essential living expenses over big-ticket household items, was one of the reasons for the sale.
This was further exemplified by significant decreases in other aspects of retail.
The Data Pack explained there was a decline in high-value or capital-intensive items such as hardware and construction materials, which was down by 13.0 per cent year on year in Q1-26.
In the past month, several major new car dealers have announced major sales, as motor vehicles and parts also saw a drop-off of 12.9 per cent in Q1-26, with the Data pack stating sales dropped from 3,273 units in Q4-25 to 2,451 units in Q2-26, a fall of over 25 per cent..
The Data Pack stated business at gas stations also declined by 11.5 per cent year on year in Q1-26.
This had been flagged as an economic warning by the President of the Owner Dealers Association Reval Chattergoon during an interview with the Business Guardian in July.
Chattergoon had said then, “Gas stations are the first telltale sign, once you start to see fuel sales starting to decrease. Fuel sales around summer generally takes a dip, but you’re still seeing a 10 or 15 per cent decrease from the normal summer sales that tells me that retail is going to see a very hard time to come.”
Notably, Standards’ did become a competitor for Courts in another market, consumer loans.
But even there, Mungal noted there were challenges.
“I would say, really, the same amount of volumes. But again, what we noticed again too in assessing our loans, we do have to assess the risk we take on. We are getting the sense that a lot of people, a lot, a lot of people out there are more or less borrowed out now. So that has resulted in a little bit of a slowdown there as well too,” Mungal said.
“And apart from we borrowed out again, too, you would have the uncertainty of next income as well too. So those are the major things that we have been seeing popping up, but there are issues that we continue to work with our customers on, to help us as best as we can, from a responsible lending point of view.”
Mungal’s assessment too was supported by information in the Central Bank’s Data Pack, as consumer credit expansion has remained steady at 4.3 per cent year on year, but has noticeably outpaced business borrowing (+0.6 per cent year on year). The data showed consumer debt grew significantly faster than commercial business loans.
However, Mungal said the Courts team believed T&T would turn around as it continued to invest in the country and maintain steady staff employment.
“The year 1990 was really a defining time for the country. Coming out of a period of economic stagnation,” he said, “Courts would have come in at an opportune time in 1991 when the country was rebuilding itself. Then we were able to set that foundation and to maintain that footprint from that time of rebuilding until now, so it was an important entry time for us.”
He explained that since the country had seen several other economic dips, as he explained, “Trinidad being an energy-based economy, as you know, I mean we go through several periods of volatility, and there were some key periods: the 2019 financial crisis, the 2014 energy downturn, and the COVID-19 pandemic more recently.
“Those were some defining moments for the company where business would have been challenged. Our customers would have been challenged, and we were challenged to really help guide both our business and customers through those periods. What didn’t change was our customers’ aspirations and their needs.”
Mungal noted the company entered the market in a period of recovery and had seen T&T’s resilience consistently over the 35 years.
He explained the company had a history of investing in T&T during these times, pointing out that the 2009 recession and 2014 both saw further investment in its Freeport headquarters.
Mungal stressed this period was no different.
“In business, it usually takes a time like that, a time of need, a time of lean, to really make improvements and to make some hard decisions and hard improvements along the way,” he said.
“But we have been resilient through those periods, we have continued to invest in the country. as you can see from the most recent investment, which you’ll see as we pass the highway our New Courts Mega Store, which has been rebuilt, redesigned, and reimagined, and along with that mega store, which is also in development as a plaza, which is again designed to really add value to that destination when it’s completed. “
Mungal also confirmed that the retail chain has invested more in local manufactures as it navigated forex challenges.
He said, “Despite this economy-wide constraint, we remain committed to responsible financial management and uninterrupted service to our customers.We maintain close, proactive relationships with our bankers and international suppliers, working collaboratively to secure access to any available foreign currency. This disciplined approach allows us to meet our obligations with timely and responsible payments, protect supply continuity, and uphold the trust our partners place in us.”
He continued, “We also fully support our local manufacturers and suppliers, particularly in our bedding/mattress and furniture categories, where we prioritise TT dollar payments. This approach reduces reliance on foreign exchange while reinforcing our commitment to the local production ecosystem and the jobs it sustains.
While the environment remains challenging, our focus is on stability, transparency, and prudent planning, ensuring Courts continues to serve the people of Trinidad and Tobago with reliability and resilience.”
Additionally, Mungal explained the company was also developing its digital presence in response to shifting consumer behaviour.
