Economist Dr Vanus James has called for more clarity concerning the decision not to renew Virgin Atlantic’s contract for direct flights between London and Tobago.
Last week both the Tobago Tourism Agency Limited (TTAL) and the airline put out statements confirming the discontinuation of its London to Tobago service at the end of this year.
In the TTAL release, it was stated, “The return on investment for the Virgin Atlantic airlift subsidy funded by the public sector has been deteriorating steadily over the years, to the point where the renewal of their contract could not be logically defended and executed.”
James said the decision is worrying especially as the island is attempting to recover in the tourism sector following the COVID-19 pandemic.
“Tobago’s foreign tourist inflow is in the dumps today, but it is known that an increasing number of seats on offer could help to boost it over time.
“Increasing seat opportunities stimulate competition among carriers, drive down ticket prices and encourage growth of seat demand over time. Increasing arrivals are what would validate the recent decisions to invest in more hotel room stock and create good jobs in Tobago’s hospitality sector,” said James.
“So, abandonment of a route or discouragement of a carrier has enormous potential spillover effects on the development of the Tobago destination. Such a decision should be taken together with all stakeholders. There are clearly serious questions to be answered about the Virgin decision and a sketchy press release is not good enough.”
James said the public should be informed if there was any chance of salvaging the deal or adopting a different approach given these concerns.
He asked, “Why abandon rather than restructure the deal? What are the other elements of the destination marketing program into which Virgin fitted? Over what years was the decline evident? Did the decline begin before COVID-19 came along, or after?
What exactly went wrong? What are the demographics of the source markets in Britain and Europe that were targeted by the Virgin program? Was there a misalignment around demographics that led to unhappy visitors and a fall in visits accordingly?”
James wondered if the decision also reflected what Tobago offered versus the expectation of tourists and further wondered if the suggestion that the planned tourism expansion projected could be accommodated by what is left following Virgin’s exit.
“We know that if the Virgin visitors came expecting “clean, green and serene” pink beaches and found crime-infested night-life, blue sand, and mangroves on arrival, they would be unhappy, might not come back, and might discourage their friends. Correspondingly, why does it make sense to rely on British Airways and the Airbridge alone to meet the airlift needs of a destination if you want it to grow above 100,000 in the next five years?”
He said the decision to end Virgin’s contract, should have been done with the input of stakeholders in Tobago’s tourism sector.
He said, “The decision by Ms Edwards reminds us that when public servants take decisions on serious development policy issues that confront the people of Tobago, it is in the best interest of the public that the THA considers the decisions openly, give stakeholders an opportunity to weigh in, and then settle the matter with votes in the plenary.
“Further, it is in Tobago’s best interest that the representatives of the people should determine the outcomes of those votes, not the executive council nor its agencies.”