The Public Transport Service Corporation (PTSC) has launched an online payment system.
“The strategic goal of the PTSC is for 90 per cent of our customers to be satisfied with the quality of service that we provide,” a release from the corporation stated.
PTSC stated that it improved customer accommodation at all depots including a new customer service lounge and a customer information booth in Port-of-Spain, as well as updated its IT infrastructure to increase the efficiency and reliability of our daily operations and launched a new website last June “to provide a more informative and interactive customer friendly experience for our customers.”
PTSC stated that having an online payment option on the new website is in keeping with the Government’s strategy of Digital Transformation which includes the creation of a digital economy by establishing multiple online payment facilities.
It stated that “PTSC Online” will allow customers to make cashless payments using their debit/credit card on the corporation’s website www.ptsc.co.tt.
“Customers will no longer need to leave the comfort of their homes or offices to visit the Port-of-Spain, Sangre Grande, San Fernando and Tobago depots to pay for tours, charters and tender packages—a major benefit of ‘PTSC Online.’ This is another step in the PTSC’s journey towards digital transformation,” it stated.
PTSC stated that its partners in providing this new service are Republic Bank and First Atlantic Commerce (FAC).
“FAC provides a robust payment processing platform called cGate. cGate is a high-speed and secure platform-independent Internet payment gateway. Our integration to this secure gateway enables us to offer customers a range of multi-currency checkout options on its website including Visa and MasterCard,” it stated.
“This payment system is equipped with key security features which include secure, real-time, multi-currency credit card processing, level 1 PCI DSS-Compliant Gateway, AVS and Card ID Verification (CVV2/CVC2/CID) and 3-D Secure based payer authentication services for fraud mitigation,” it stated.
PTSC stated that it anticipates that this pay portal will make it so much more convenient for persons wishing to conduct business with the corporation.
“This, in turn, will increase the level of customer satisfaction experienced by our customers. PTSC Online—Safe, Easy, Convenient,” it stated.