The Pub­lic Trans­port Ser­vice Cor­po­ra­tion (PTSC) has launched an on­line pay­ment sys­tem.

“The strate­gic goal of the PTSC is for 90 per cent of our cus­tomers to be sat­is­fied with the qual­i­ty of ser­vice that we pro­vide,” a re­lease from the cor­po­ra­tion stat­ed.

PTSC stat­ed that it im­proved cus­tomer ac­com­mo­da­tion at all de­pots in­clud­ing a new cus­tomer ser­vice lounge and a cus­tomer in­for­ma­tion booth in Port-of-Spain, as well as up­dat­ed its IT in­fra­struc­ture to in­crease the ef­fi­cien­cy and re­li­a­bil­i­ty of our dai­ly op­er­a­tions and launched a new web­site last June “to pro­vide a more in­for­ma­tive and in­ter­ac­tive cus­tomer friend­ly ex­pe­ri­ence for our cus­tomers.”

PTSC stat­ed that hav­ing an on­line pay­ment op­tion on the new web­site is in keep­ing with the Gov­ern­ment’s strat­e­gy of Dig­i­tal Trans­for­ma­tion which in­cludes the cre­ation of a dig­i­tal econ­o­my by es­tab­lish­ing mul­ti­ple on­line pay­ment fa­cil­i­ties.

It stat­ed that “PTSC On­line” will al­low cus­tomers to make cash­less pay­ments us­ing their deb­it/cred­it card on the cor­po­ra­tion’s web­site www.ptsc.co.tt.

“Cus­tomers will no longer need to leave the com­fort of their homes or of­fices to vis­it the Port-of-Spain, San­gre Grande, San Fer­nan­do and To­ba­go de­pots to pay for tours, char­ters and ten­der pack­ages—a ma­jor ben­e­fit of ‘PTSC On­line.’ This is an­oth­er step in the PTSC’s jour­ney to­wards dig­i­tal trans­for­ma­tion,” it stat­ed.

PTSC stat­ed that its part­ners in pro­vid­ing this new ser­vice are Re­pub­lic Bank and First At­lantic Com­merce (FAC).

“FAC pro­vides a ro­bust pay­ment pro­cess­ing plat­form called cGate. cGate is a high-speed and se­cure plat­form-in­de­pen­dent In­ter­net pay­ment gate­way. Our in­te­gra­tion to this se­cure gate­way en­ables us to of­fer cus­tomers a range of mul­ti-cur­ren­cy check­out op­tions on its web­site in­clud­ing Visa and Mas­ter­Card,” it stat­ed.

“This pay­ment sys­tem is equipped with key se­cu­ri­ty fea­tures which in­clude se­cure, re­al-time, mul­ti-cur­ren­cy cred­it card pro­cess­ing, lev­el 1 PCI DSS-Com­pli­ant Gate­way, AVS and Card ID Ver­i­fi­ca­tion (CVV2/CVC2/CID) and 3-D Se­cure based pay­er au­then­ti­ca­tion ser­vices for fraud mit­i­ga­tion,” it stat­ed.

PTSC stat­ed that it an­tic­i­pates that this pay por­tal will make it so much more con­ve­nient for per­sons wish­ing to con­duct busi­ness with the cor­po­ra­tion.

“This, in turn, will in­crease the lev­el of cus­tomer sat­is­fac­tion ex­pe­ri­enced by our cus­tomers. PTSC On­line—Safe, Easy, Con­ve­nient,” it stat­ed.