Andrea Perez-Sobers
Senior Reporter
andrea.perez-sobers@guardian.co.tt
As Trinidad and Tobago faces a downturn in international tourist arrivals, tourism stakeholders have become increasingly vocal about the need for urgent reform, particularly in the areas of destination marketing and foreign exchange generation.
The country’s tourism sector, once a key contributor to its foreign exchange earnings, now struggles to attract visitors, leaving the economy vulnerable and reliant on other industries.
In the 2025 budget, the then named Ministry of Tourism, Culture, and the Arts previously, received an allocation of $$354,714,300.
In terms of international tourist arrivals, the Central StatisticalOffice (CSO) said there was a decrease in international tourist arrivals in January 2025, a fall of 25 per cent compared to the same month in 2024.
This trend was also noted in a more general release in August 2025, which mentioned a one per cent decrease in July figures compared to the previous year, and a 10 per cent decrease in the number of foreign visitors in May 2025. The CSO’s data for June 2025 reported a two per cent decrease in tourist numbers compared to June 2024, and while there was an increase in visitors from North America, decreases in visitors from Great Britain nine per cent, and Continental Europe 21 per cent were observed.
The Small Tourism Accommodation Owners of Trinidad and Tobago (STAOTT), as well as other industry leaders, are now calling on the Government to take decisive action in the upcoming budget to address the systemic issues affecting the sector.
At the heart of the concerns is a glaring lack of effective marketing for both Trinidad and Tobago. Despite having a wealth of natural beauty, cultural heritage, and unique experiences to offer, Trinidad is vastly under-marketed when compared to its Caribbean counterparts.
While Tobago has somewhat managed to maintain its marketing strategy, with support from the Tobago Tourism Agency, Trinidad has not seen a cohesive, national-level marketing plan to promote it as a destination in its own right, said STAOTT president Denise Aleong.
She voiced the frustration of many operators when she said, “We don’t know what the marketing plan is” for Trinidad.
With regional and international travellers exposed to advertisements from other Caribbean destinations, many are turning to places where they have a clearer understanding of what to expect. This lack of visibility on a global scale is directly impacting the sector’s ability to generate foreign exchange, Aleong said.
A key consequence of this marketing gap is the steady decline in international tourist arrivals, exacerbating the country’s foreign exchange crunch. In particular, small accommodation operators such as bed-and-breakfasts, guesthouses, and micro-hotels are bearing the brunt of this lack of foreign tourist traffic, Aleong said.
She said with occupancy rates plummeting by as much as 40 per cent to 50 per cent, these businesses struggle to maintain profitability, particularly during off-peak seasons. Even major events like the Caribbean Premier League (CPL) have failed to provide a significant boost for small tourism operators, who report low levels of bookings despite the attention generated by such events.
It is evident that without a comprehensive marketing strategy, the tourism sector cannot fully capitalize on these opportunities, said Aleong
Moreover, tourism’s role in foreign exchange generation cannot be overstated.
As Aleong noted, “We are the generators of foreign exchange.” The tourism industry not only brings in dollars through the spending of international visitors but also has a multiplier effect on other sectors.
She pointed out that visitors who spend money on hotels, tours, food, and local experiences support industries such as manufacturing, agriculture, and retail, further circulating foreign currency throughout the economy.
However, with international arrivals down and the tourism sector struggling, these opportunities for foreign exchange are simply not being realized.
In addition to marketing, STAOTT and other tourism stakeholders are calling for a more focused approach to supporting micro and small
tourism businesses. These enterprises are critical to providing the authentic, local experiences that many travelers seek but are often overlooked in favor of larger hotels and resorts.
Aleong has pointed out that many visitors prefer staying in smaller, locally-owned accommodations rather than large hotels, which offer a more generic, internationalised experience. She stresses that more resources should be funneled into supporting these small operators, who, despite their size, contribute significantly to the country’s tourism product.
In Tobago, the situation is no better. Reginald MacLean, President of the Tobago Hotel and Tourism Association (THTA), highlighted the need
for a billion-dollar reinvestment into the island’s tourism infrastructure. This includes not only hotels but also restaurants, guesthouses, and public facilities like beaches and parks, which are essential to the tourism experience.
MacLean lamented the deterioration of public facilities, pointing out that many are now closed or dilapidated due to a lack of visitors. In his view, fixing Tobago’s tourism product requires more than just upgrading hotels and requires a holistic approach that revitalizes the entire tourism ecosystem.
While the government has made some efforts to encourage private investment, such as through tax incentives for hotels, the lack of substantial funding for destination marketing has left Tobago in a state of stagnation.
MacLean also called for the repeal or modification of the 2007 Investment Act in Tobago, which he believes has hampered the growth of the island’s tourism sector. He argued that while many Caribbean nations, such as St. Vincent, are pushing forward with tourism projects, Trinidad and Tobago’s bureaucratic hurdles prevent timely approvals for new developments.
The delay in approving the Marriott Hotel and other high-profile projects is a prime example of the country’s inefficient regulatory processes, which often deter potential investors.
According to MacLean, this slow pace of approval is costing the country valuable opportunities to modernize its tourism infrastructure and attract high-quality investments.
Tour operators
Lorraine Pouchet, president of the Trinidad and Tobago Incoming Tour Operators Association (TTITOA), expectations for the upcoming budget
are clear, targetted allocations that will not only assist in recovering from the pandemic’s impact but also bolster the country’s competitive edge as a tourist destination. She has emphasized the need for increased funding for international marketing, grants for small and medium-sized tourism operators, and the upgrading of infrastructure that enhances the visitor experience. Training for tour guides and operators is also a critical area, ensuring that the quality of service meets international standards.
Moreover, she has advocated for long-term investment, particularly in niche tourism sectors like eco-tourism, sports tourism, and cultural heritage tours. These are sectors with the potential to generate sustainable foreign exchange earnings while reducing the nation’s reliance on traditional tourism markets.
CEO of Green Tours Tobago, Leroy George’s perspective on Tobago’s tourism highlights the need for a more comprehensive approach to environmental conservation.
He is particularly concerned with protecting the pristine natural assets of Tobago, such as the Bon Accord Lagoon and the Buccoo Reef. These
sites, famous for their bioluminescence and coral reefs, are key attractions that set Tobago apart from other Caribbean destinations.
However, George points out the tension between environmental preservation and economic growth.
While he supports the development of international tourism, he cautions against overdevelopment, particularly with the push for large, all-inclusive resorts on environmentally sensitive lands such as No Man’s Land.
He warns that such projects could destroy the very natural beauty that attracts visitors to the island.
One of the critical issues George addresses is the proposed legislation aimed at protecting Tobago’s marine and coastal environments. While he supports these measures, he questions whether they will be implemented with enough consultation from the stakeholders most affected tour operators, fishermen, and environmental scientists.
On the subject of foreign versus domestic tourism, both Pouchet and George agree that the trend of relying heavily on local tourists could limit the island’s growth. Domestic tourism remains a crucial revenue source, especially during school breaks, but the decline in foreign tourist arrivals over the past few years, fueled by the pandemic and global uncertainties, has made it clear that the tourism sector must diversify its base.
As the government prepares to allocate funds in the upcoming budget, there is a clear call for a more strategic, inclusive approach to tourism development, one that balances the needs of the environment, local communities, and the economy.