The Ansa Bank’s Digital Touchpoint and Digital Financial Space initiative was officially launched at Gulf City Mall, La Romaine on Wednesday morning.
In her remarks, Ansa Bank’s Managing Director Kathleen Galy, said this addition makes the ANSA Merchant Bank Group the only indigenous institution that offers a full suite of financial services, all under one umbrella.
She said, “Following on the launch of the ANSA Bank’s state-of-the-art contact centre in December 2022, today, we open our first new digitally-enabled branch, which embraces our belief that the future of lasting customer relationships must go hand-in-hand with digital prowess. In keeping with that strategy, our Gulf City Mall premises have been designed to allow for traditional banking transactions, while immersing customers in a digital realm. Through interactive screens and augmented reality features, the design was built to carry our customers through an educational journey for ease of digital adoption. To guide them to unleash their own power.”
Galy added, “This opening is the second release of several digital touchpoints in our omni-channel experience. The same advantage to be free to create anything without legacy constraints, presents an equal-sized disadvantage … that is, the time it takes to build the foundation to ensure we get it right.”
Also delivering remarks, Minister in the Ministry of Finance Brian Manning commended the bank for seeking to push the landscape of the banking industry in a more modern direction with people’s interest in mind.