Caribbean Airlines (CAL) has reported a downward trend in bookings both on arrivals and departures.
Though it’s only been a week and two days since the country’s national carrier was able to take to the sky again, CAL’s Corporate Communications Head, Dionne Ligoure, confirmed the reduction.
“The bookings are trending downward. We are doing what we can to stimulate demand and to work with the different markets,” Ligoure disclosed in a telephone interview.
She however explained it did not come as a surprise.
“That was expected because when you have something closed for a period of time as was the case with the borders, you would find as I have indicated repeatedly, there will be an initial spike in demand.”
She continued, “And then this is a time of year where there is usually a lot of movement but even in that regard as we had predicted in terms of the trending, it’s not trending up and that too is understandable. So while there is movement for which we are grateful, we are still closely monitoring the market.”
When asked what were measures CAL would be taking to stimulate demand, Ligoure, said due to that information being competitively sensitive, she would prefer not to disclose such details at this time.
She said CAL would continue to monitor closely bookings on both ends of the scale—arrivals, and departures. She assured all stakeholders continue to work together to ensure customers enjoy a safe and comfortable experience.
Since the reopening of Trinidad and Tobago’s borders and the resumption of travel, which began on July 17, Ligoure said from July 17 to July 25, the total number of international flights outbound, was 43 while the total number of international flights inbound, was 42.
Meanwhile, General Manager at the Airports Authority of Trinidad and Tobago (AATT), Hayden Newton, said “all is well,” regarding operations at the Piarco Airport in the past week.
In a telephone interview with Newton, he said, “Things have been going quite well in the context of everything that has been put in place.”
Referring to passenger feedback, he described it as ‘excellent,’ stating from all reports customers have been pleased with the service and safety at the airport, during this time.
Despite recent reports of some travellers on CAL’s Miami flight on July 18, having difficulty completing the Travel Pass document required under the new travel pass system to enter T&T, Newton assured the system in conjunction with the protocols in place at immigration and customs points, were “fairly effective,” according to feedback.
“So far we are satisfied with what has been put in place in Trinidad and Tobago is consistent with the best practices that are occurring in other jurisdictions, including the Caribbean in terms of the reopening,” said Newton.