The Central Bank has heeded the call of Tobago residents and tourists and will return to the island on January 14 and 17 from 9 am to 2:30 pm to collect applications for the redemption of the $100 cotton bills to polymer notes.
This move came after they besieged the bank to continue its services in Tobago, at least until the end of March.
The bank had visited Tobago for seven days in December to facilitate the exchange of the notes. However, it continues to exchange in Trinidad until March 31, 2020.
Diane Hadad, chairman of the Tobago Division of the Trinidad and Tobago Chamber of Industry and Commerce, said the chamber had "several reports" about the situation. She said the same services offered in Trinidad should be available in Tobago.
"We made notes that there would be an office in Tobago, and the announcement was clear that there will be an office in the Unit Trust building by the Central Bank for the three months.
"However, we now understand that when people go to the Unit Trust building, they are being told that they have to go to Trinidad."
Hadad said the chamber was told, "the bank did not have enough activity to warrant having persons at the Unit Trust representing Central Bank."
She said the situation "is another oversight, neglect" for Tobagonians.
"It does not augur well for tourists."
Meanwhile, tourists visiting Tobago took to the Tobago Tourism Agency Ltd's Facebook page to express their concerns recently.
One foreign tourist said she had just exchanged some pounds for TT dollars.
"I have been given the old notes which will not be legal when I arrive, what can I do?"
Another said she had $400 and will not arrive in Tobago until February 5, 2020. "I only got the old notes a couple of weeks ago—trying to be organised before Christmas."
Another asked if Tobago's visitors will have to travel to Trinidad before visiting Tobago.
The agency responded to one foreigner indicating that it would speak with her "privately" on the matter.
Meanwhile, the Progressive Democratic Patriots (PDP) has also voiced concerns on the matter
"The demonetisation of the old $100 bills was done without the needs of Tobago in mind," deputy leader of the PDP Dr Faith B Yisrael told Guardian Media.
"The average Tobagonian is again disadvantaged by this over," she added.
In response to Guardian Media's query on the situation, the bank's External Relations Officer Skye Hernandez said the institution had discussed returning to Tobago.
In a news release, she said the bank continues reviewing the situation and will keep the public informed of any further arrangements.