For the sec­ond time in three years, Davyn has been named as the win­ner of the Mi­crosoft Coun­try Part­ner of the Year Award for T&T. Davyn was crowned the Mi­crosoft Coun­try Part­ner of the Year for T&T this year, when the win­ners for the 2021 com­pe­ti­tion were an­nounced a few weeks ago.

Davyn al­so won that cov­et­ed ti­tle in 2019.But this suc­cess does not mean that Davyn will be rest­ing on its lau­rels, the com­pa­ny’s chair­man and di­rec­tor of strat­e­gy Der­rick Vil­leneuve has said. In fact, don’t be sur­prised if you see Davyn win back to back ti­tles next year, Vil­leneuve warned.

Davyn was ho­n­oured among a glob­al field of Mi­crosoft part­ners for demon­strat­ing ex­cel­lence in in­no­va­tion and im­ple­men­ta­tion of cus­tomer so­lu­tions based on Mi­crosoft tech­nol­o­gy.

The Mi­crosoft Part­ner of the Year Awards recog­nis­es Mi­crosoft part­ners that have de­vel­oped and de­liv­ered out­stand­ing Mi­crosoft-based so­lu­tions dur­ing the past year.

Awards were clas­si­fied in var­i­ous cat­e­gories, with ho­n­ourees cho­sen from a set of more than 44,000 sub­mit­ted nom­i­na­tions from more than 100 coun­tries world­wide.

“The cur­rent sit­u­a­tion brought many new chal­lenges for Davyn. The com­pa­ny en­gaged in deep­er con­ver­sa­tions with the pub­lic and pri­vate sec­tor on the ur­gency of dig­i­tal trans­for­ma­tion, not on­ly to sur­vive the pan­dem­ic but al­so to thrive be­yond it. Its team of cloud and Dy­nam­ics 365 ex­perts have worked tire­less­ly to bring unique, mod­ern, scal­able, and cost-ef­fec­tive so­lu­tions to or­gan­i­sa­tions through­out the Caribbean,” Mi­crosoft stat­ed.

Speak­ing to the Busi­ness Guardian Clau­dia Mon­teiro, part­ners and small, medi­um and cor­po­rate di­rec­tor, Mi­crosoft Caribbean, said “a coun­try part­ner of the year has to have a gold com­pe­ten­cy and be ex­pert in at least one of our tech­nolo­gies to be able to par­tic­i­pate.”

Davyn ticked all of those box­es she said. Ac­cord­ing to its web­site, Davyn states:

“We are fo­cused on de­liv­er­ing a range of so­lu­tions based on the Mi­crosoft plat­form and have as­sist­ed small, medi­um and en­ter­prise com­pa­nies to suc­cess­ful­ly im­ple­ment so­lu­tions that have re­duced costs, im­proved cus­tomers and sup­pli­er com­mu­ni­ca­tions, met in­dus­try re­quire­ments, and made wis­er, more prof­itable busi­ness de­ci­sions. Our pro­fes­sion­al man­age­ment and ser­vice team pro­vides our clients with a broad spec­trum of ser­vices, from ap­pli­ca­tion de­vel­op­ment and third-par­ty soft­ware rec­om­men­da­tions to busi­ness process re­fine­ment; al­ways en­sur­ing our clients’ busi­ness goals are met with an over­all low to­tal cost of own­er­ship. This ap­proach has made us a sol­id, de­pend­able com­pa­ny that con­tin­ues to de­liv­er con­sis­tent­ly high lev­els of cus­tomer care and sup­port.”

Davyn was found­ed in 2000, with a fo­cus on de­liv­er­ing En­ter­prise Re­source Plan­ning so­lu­tions to clients in Trinidad and the Eng­lish-speak­ing Caribbean.

To­day, Davyn em­ploys the largest group of cer­ti­fied Dy­nam­ics ERP re­sources in Trinidad and is cer­ti­fied by Mi­crosoft as a Gold En­ter­prise Re­source Plan­ning part­ner. Ac­cord­ing to Vil­leneuve, the com­pa­ny em­ploys around 60 peo­ple, two-thirds of whom are cer­ti­fied tech­ni­cal ex­perts on var­i­ous Mi­crosoft tech­nol­o­gy.

“We have had a net growth through­out the pan­dem­ic. We have more peo­ple work­ing for us to­day than we did at the be­gin­ning of last year and every­body work­ing from home too,” Vil­leneuve said. He said that the pan­dem­ic has been a cat­a­lyst for tech­nol­o­gy lo­cal­ly.

“In Trinidad, a year ago it would have been hard to get de­liv­er­ies to your door now every­body is de­liv­er­ing every­thing to your door it’s amaz­ing,” he said.

Vil­leneuve said, Davyn placed a big bet on Mi­crosoft with 95 per cent of its busi­ness fo­cus­es on Mi­crosoft plat­forms and that bet has been pay­ing off. Vil­leneuve re­vealed, he has al­ways been a big fan of Mi­crosoft and had in fact worked with the com­pa­ny for five years.

Work done for the Be­lize So­cial Se­cu­ri­ty Board and the Caribbean De­vel­op­ment Bank us­ing a range of tools from Mi­crosoft helped Davyn cop the part­ner of the year award for T&T. Ac­cord­ing to Mi­crosoft, Davyn was recog­nised for im­prov­ing op­er­a­tions and self-ser­vice with Pow­er Plat­form.

Davyn used Pow­er Plat­form, Dy­nam­ics 365 and Azure cloud so­lu­tions to trans­form their busi­ness. Mi­crosoft said, the com­pa­ny dis­played a deep com­mit­ment to build­ing world-class so­lu­tions for cus­tomers, from cloud to edge, and rep­re­sents some of the best and bright­est the ecosys­tem has to of­fer.

The run­ner-up this year in T&T was Caribbean Tech Trendz Ltd, whose case was Caribbean Busi­ness Re­silience us­ing Mi­crosoft Tech­nolo­gies for Ex­cel­lence in un­cer­tain times. Both Vil­leneuve and Mon­teiro said while the start of the pan­dem­ic saw in­di­vid­u­als and com­pa­nies mov­ing for­ward it will be about build­ing bet­ter.

“Af­ter this pan­dem­ic, is a bright fu­ture that is ex­pect­ing us and we can be a part of build­ing that jour­ney from the Caribbean and in the Caribbean, so I think that we need to play that main char­ac­ter role in the re­gion to con­tin­ue see­ing that in­no­va­tion com­ing,” Mon­teiro said.

Vil­leneuve said, one of the ma­jor is­sues in the re­gion is that while there are good plans in place, the ex­e­cu­tion of those plans is some­times the main chal­lenge.

Mi­crosoft said, it re­mains com­mit­ted to the Caribbean’s dig­i­tal trans­for­ma­tion and con­tin­u­ous­ly sup­ports busi­ness­es to ac­cel­er­ate new process­es to adapt in a mod­ern and flex­i­ble way with all their col­lab­o­ra­tors. Mi­crosoft in the Caribbean serves cus­tomers in 33 coun­tries from six of­fice lo­ca­tions. “Tech­nol­o­gy will play a crit­i­cal role in en­abling an in­clu­sive eco­nom­ic re­cov­ery, so we are com­mit­ted to help­ing our cus­tomers im­ple­ment and adopt this tech­nol­o­gy,” Mon­teiro said.

Mi­crosoft said, tech­no­log­i­cal ca­pa­bil­i­ties such as the cloud, ar­ti­fi­cial in­tel­li­gence and process au­toma­tion will be es­sen­tial to in­crease the re­silience of com­pa­nies and gov­ern­ments to new sce­nar­ios and ac­cel­er­ate their re­cov­ery to reach a phase of sus­tained growth.

Vil­leneuve said, there had been re­sis­tance to us­ing cloud-based ser­vices in T&T. He how­ev­er, as­sured that Mi­crosoft had in­vest­ed sig­nif­i­cant­ly to en­sure se­cu­ri­ty and that a lot of the con­cerns were based on mis­con­cep­tion.