Senior Reporter
sascha.wilson@guardian.co.tt
Residents are appealing to the authorities to resolve a problem at the Housing Development Corporation’s Olera Heights apartment complex that has left them with dry taps for weeks.
The complex comprises seven six-level buildings with a total of 196 apartments. Residents said they have experienced this issue for years but neither the HDC nor the Water and Sewerage Authority (WASA) is taking responsibility.
“Look at how many people live here. We have children. We have old people. We have sick people and it is so ridiculous. HDC blaming WASA, WASA blaming HDC, but to me, the whole problem is those tanks and the pump down the hill. It is not sufficient to push the water up the hill,” said Diane Pedro.
Ana-Marie Paul, who lives on the fifth floor with two children, said she is forced to buy bottled water and food.
“I haven’t had water for the past three weeks. One time when it came with enough pressure to reach upstairs, I was at work. I work shifts. So I haven’t had any water. I have gone by friends to wash clothes. But is the worst, to flush toilet, all the wares dirty, you can’t mop the house, it very unsanitary,” she said.
Paul said when there is water on the lower levels, she has to fill up bottles at 5 am before she goes to work.
Showing red scratch marks on her chest, Peggy Lakatoo complained that she and another resident had to clear overgrown grass in a drain.
“And is because the grass affected my skin and I had to pull out all kind of thing, it itching, it is burning my chest. Inside the building have insects, every single day you have to be spraying,” she complained.
Another resident, Pamela Lalchan, complained that water is leaking into her apartment and flooding her bedroom.
WASA’s Corporate Communications manager Daniel Plenty said there are no issues affecting the water supply to Olera Heights.
“The area has been receiving a supply every three days or so, as per schedule. The area was supplied last Wednesday and the supply is on today (Saturday),” he said.
Housing Minister Camille Robinson-Regis said WASA was not aware that there was a non-supply and opened a main valve so a supply returned. She referred a notice dated July 15 from HDC to Olera Heights residents that blamed a recent power surge at the Desalination Company of T&T for a prolonged water shortage at the apartment complex.
According to that notice, WASA has been working to restore the water supply and anticipated that it would be fully restored by 11.30 am yesterday.
“Additionally, the Corporation is taking proactive measures to enhance the water supply within the development. We are in the process of establishing an additional tank farm to ensure a more reliable and improved water distribution system within the development of Olera Heights,” the notice added.
Robinson-Regis said three tank farms are supplying water to the compound but due to rationing by WASA, the levels in the tanks are too low to activate the pumps.