PriceSmart has announced it will introduce a service fee on online orders under $325, starting in October.
In an email to customers, the company said a fee of $33.75 will be applied to purchases below the threshold on its website and mobile app.
Orders over $325 will not be affected.
PriceSmart said the change would help support its online operations and maintain product and service quality.
“This service fee helps us sustainably support every online order while ensuring we can continue offering great products, delivery service options, and responsive support,” the company wrote.
The company said all fees will be itemised at checkout and that it remains committed to transparency and value.
Customers with questions have been directed to contact memberservicetrinidad@pricesmart.com.