Telecommunications Services of Trinidad and Tobago (TSTT) says it has recorded its strongest financial performance in 17 years, posting a profit after tax of TT$214 million for the financial year ended March 31, 2026, but the Communications Workers’ Union (CWU) is urging the company to translate that success into long-delayed wage settlements for employees.
In a statement yesterday, TSTT and its subsidiary, Amplia Communications Ltd, said profit after tax increased by 103 per cent over the previous year, while revenue grew 9.2 per cent to TT$2.17 billion, the strongest top-line growth in more than a decade.
The company also reported earnings before interest, taxes, depreciation and amortisation (EBITDA) of TT$910 million, up TT$135 million or 17 per cent, with margins of about 42 per cent.
Chairman Kern Dass attributed the results to disciplined execution and the company’s long-term transformation strategy.
“These exceptional results reflect not just a financial milestone, but the relentless dedication and disciplined execution across every level of TSTT,” he said, adding that the company remained committed to becoming “a stronger, more agile, and future-ready digital powerhouse for T&T.”
According to TSTT, the performance was driven by tighter cost controls, improvements in network reliability and customer service, stronger commercial execution and continued investment in its transition from a traditional telecommunications provider to a technology-led business.
The company also announced it had returned to positive retained earnings of TT$35 million, marking the first time in several years that accumulated losses had been fully recovered.
Acting chief executive officer Keino Cox thanked employees for their contribution to the turnaround.
“These results belong to every employee of the Group,” Cox said. “Their commitment to serving our customers, improving our network, embracing change and executing our strategy has made this performance possible.”
However, the CWU said the financial results strengthened its case for concluding outstanding collective bargaining negotiations.
While congratulating the company on its performance, the union said employees deserved equal recognition for the turnaround.
“The Union can respectfully submit, if executive leadership deserves recognition, then the workforce equally deserves recognition,” the statement said. “Corporate success is collective.”
The union argued that with accumulated losses erased and profitability restored, one of the traditional barriers to wage settlements had been removed.
“If historical losses have now been erased, then one of the traditional barriers to wage settlements has effectively disappeared,” the CWU said, adding that workers should now expect to share in the company’s success.
The union also raised a series of questions about the company’s financial performance, including whether the TT$214 million profit is sustainable, how much resulted from recurring operations rather than one-off adjustments, whether reduced labour costs contributed to the results and what impact any surplus in the TELCO pension plan may have had on profits.
It also questioned whether executive remuneration had increased.
The CWU called for wage negotiations covering the 2020-2022 and 2023-2025 periods to be concluded without further delay, saying the company’s financial recovery made continued postponement increasingly difficult to justify.
