Experience teaches you many things in sport. One of them is that you do not have to pretend that everything is fine when it isn’t.
We sometimes confuse strength with the ability to show no emotion. I have never subscribed to that. Sport is emotional. It gives you some of the greatest highs you will experience and, sometimes within the same week, can knock you flat.
Look at the Trinbago Knight Riders during this Caribbean Premier League (CPL) campaign. When things are not going well, there is nothing wrong with players, coaches or supporters showing disappointment. There is nothing wrong with holding your hands up and admitting that a performance was not good enough. That is not weakness.
Watch the very best athletes and coaches in the world. The consistently successful ones hurt when they lose. You see it on their faces. Some cry. Some take responsibility publicly. Some simply admit, “We were not good enough today.” Then they go back to work.
Football has taught me that over more than two decades. I have been fortunate to experience World Cups, major international matches and some wonderful moments with Trinidad and Tobago football. I have also been there for painful defeats, failed campaigns, criticism and periods when very little seemed to go right.
All of it builds you. Experience does not mean you become emotionless. It means you learn how to handle the emotion, understand the environment and know what your responsibilities are within it. That last part is important.
In my own position, I understand clearly the parameters within which I operate. Communications professionals can advise, recommend, raise concerns and help shape how an organisation presents itself. But the people elected or appointed to lead are ultimately the ones who authorise certain actions and make the final decisions.
Understanding that distinction is part of professionalism.
It is also why I found Keith Look Loy’s recent comments about my Pro Look column somewhat curious.
Ordinarily, I would not bother responding. Keith and I have both been around Trinidad and Tobago football long enough, and his history in the local game, including his share of controversy and strong public exchanges, is well documented. Out of respect, I have generally chosen not to engage. But when my professionalism is questioned, context becomes necessary.
Keith has no authority to define what a modern football communications professional is permitted to understand, discuss, or write about.
The position has evolved considerably from the narrow interpretation he has attempted to present. A communications professional is certainly responsible for official messaging, but that does not somehow remove his ability to understand, discuss or write intelligently about football, particularly when doing so separately in an established newspaper column.
More importantly, what exactly was the great “speculation” that caused such alarm?
I wrote that with T&T facing four international matches in a very short period, I did not expect Derek King to select a squad based solely on his preferred starting XI.
Playing that many games has not been the case since 2001, when T&T played two friendlies and two World Cup qualifiers back to back. I suggested that the coach would have to consider who could play multiple matches, where additional cover was required, which players offered flexibility and how the squad could be rotated without a significant drop in quality.
That is not privileged information. It is football logic.
I did not select the squad. I did not reveal the coach’s thinking. I did not criticise a player or question anyone’s fitness. Any coach facing four competitive internationals in a compressed window must consider workload, recovery, positional cover and squad depth. To portray such an observation as somehow revealing the coach’s private thinking is quite a stretch.
There is some irony here because, while serving as a senior technical figure within the federation, Keith himself publicly assessed national team matters. In fact, following Trinidad and Tobago’s 1-0 victory over El Salvador in 2009, while serving as Technical Adviser, he openly commented on the performance of Russell Latapy’s team. In an interview with CNC3, he went as far as stating that Cornell Glen had been T&T’s best forward for the previous two years.
One can only imagine how the other forwards in that national squad, and indeed the head coach himself, would have viewed such a public declaration coming from someone employed in a senior technical position within the federation. He also publicly questioned the team’s fitness levels and singled out Dwight Yorke as looking out of sorts.
Using Keith’s own present-day argument, why were those assessments not confined to an internal technical discussion? Surely questions about individual players, fitness levels and a coach’s team performance fall considerably closer to the technical department’s actual responsibilities than my observation that a coach facing four matches in a compressed period would need squad depth and rotation.
Would we expect a senior technical official in the English FA or Spanish federation to publicly rank one international forward above his teammates or single out individual players for criticism?
Perhaps Keith believed then that speaking frankly was part of his role. Fair enough. But it makes today’s attempt to draw rigid boundaries around what someone else can say rather convenient.
My column, meanwhile, was football analysis. Nothing more.
Keith was also part of the football leadership around previous national coaching appointments which coincided with disappointing World Cup qualifying campaigns. He was involved in the technical structures around the 2014 campaign when we were embarrassingly eliminated by Guyana in 2011 under German Otto Pfister, and not to forget his role in the hiring of a coach who led the team during the failed 2022 World Cup qualifying campaign.
That context matters when someone now positions himself as the authority on what constitutes proper professional conduct around a national team.
There is further irony in the fact that Keith himself felt it appropriate to speak publicly about Latapy’s performance during his time as national coach in 2009-10 while Keith was serving in a technical advisory capacity. Again, that was his right. But one cannot exercise that freedom when occupying an influential federation role and then later suggest that another football professional should effectively be silent because of the position he holds.
So I find the sudden concern about professional boundaries rather selective.
Keith also wrote that he “cannot imagine King would be happy.” Unless Derek King told him that, then ironically that is actual speculation about the coach’s thoughts, the very thing I am supposedly being chastised for doing.
And comparing a football squad to a Prime Minister selecting a Cabinet may make for dramatic writing, but it does very little to strengthen the football argument.
My Pro Look column was exactly what it has always been, football analysis and discussion. I discussed the very obvious challenges confronting any national coach preparing a squad to play four matches in such a short period.
There is another point worth making.
The modern role of a football communications professional is not some narrow function where an individual simply distributes press releases and repeats approved sentences. At the international level, the role requires an understanding of the game, the competition environment, player management, media operations, tournament structures and the broader football landscape. That understanding is precisely what allows someone to communicate the game properly.
It is also why people working in these roles across FIFA, Concacaf and major federations routinely have extensive football knowledge and experience beyond simply issuing statements.
Of course, I also recognise that some of the events involving T&T football over the past week, as reported in the media, have not created the ideal climate for making these points. That context cannot simply be ignored.
But timing does not change my view. I stand by what I wrote, and by the broader point that informed football analysis, professional experience and open discussion should not automatically be treated as disloyalty or a breach of professional boundaries.
Keith is entirely entitled to disagree with what I write. Debate is part of football and disagreement is healthy.
What I will not accept without response is an attempt to convert a perfectly reasonable football observation into a question about my professionalism or to use my name conveniently to support a wider narrative about “dysfunction” within the TTFA.
And this brings me back to experience and why institutions should value it rather than fear it. One of the most encouraging developments this week was the four-year Memorandum of Understanding between the TTFA and the University of the West Indies. It links football with education, research, sport science, governance, safeguarding, professional development and practical opportunities for students. Importantly, it also incorporates the Azaad Mohammed-Khan Scholarship connected to the UWI-FIFA/CIES Postgraduate Diploma in Sports Management.
For me, there is a personal sense of continuity.
I was there in September 2008 when FIFA and UWI Vice-Chancellor Professor E. Nigel Harris signed the agreement that helped lay the foundation for the UWI/FIFA/CIES sport-management programme. It came during the period of celebrations marking 100 years of organised football administration in T&T.
Eighteen years later, seeing TTFA and UWI deepen that relationship matters. Because football development cannot only mean producing better players. We need better coaches, administrators, communications professionals, analysts, sport scientists, match managers and decision-makers. We need young people who understand both the classroom and the dressing room, the textbook and the matchday reality.
That is where experience and education meet. None of us gets everything right. Organisations do not either. The important thing is being prepared to learn, to acknowledge when something has not worked and to keep improving.
That applies to a cricket team losing matches, a football team going through a difficult campaign, an administrator making decisions or someone like me writing an opinion column after more than two decades inside the game.
You can show disappointment. You can disagree. You can even get things wrong. What matters is whether you have learned enough from the journey to come back better.
Shaun Fuentes is the head of TTFA Communications. He was a FIFA Media Officer at the 2010 FIFA World Cup in South Africa and 2013 FIFA U-20 World Cup in Turkey. He has travelled to over 90 countries during his journey in sport. “Pro Look” is his weekly column on football, sport, culture and the human side of the game. The views expressed are solely his and not a representation of any organisation. shaunfuentes@yahoo.com
