Seasonal sales are not often seen as slow or stagnant, but the recent weeks have seen these words used as the descriptor across various sectors in Trinidad and Tobago.
Earlier this week, many on social media expressed shock when KFC & Pizza Hut vice president Roger Rambharose said sales at the popular fried chicken chain had experienced "a bit of a slowdown in the last couple months."
Rambharose explained that value meals still attracted steady sales it did little to move the needle significantly compared to the previous year.
He acknowledged there were several economic factors, such as job losses and financial uncertainty, that had impacted traffic at the restaurants.
He made the comment a short distance from the KFC Independence Square branch, which once reported world record-breaking sales in 2000, but the climate in 2025 of regional tension and job losses is far different from the business landscape at the turn of the millennium.
Managing director of Quick Service Holdings, Daniel Fakoory, agreed that in 2025, the search for value was common among customers at the company’s fast food restaurants, Wendy’s, Domino’s, and Pita Pit.
“We have the same experience. We operate in the same industries and serve the same customers, more or less. So yes, we are experiencing the same slowdown, driven and I believe, by the economic uncertainty that the country experienced in the last 12 months,” said Fakoory, in a telephone interview with the Business Guardian on Tuesday.
“It wasn’t so much of a slowdown as much as it was a change from what we normally sell. So, we saw other products pick up, and customers are also leaning more towards the value options, so transaction counts remain the same,” he said. “It’s what customers are choosing. More discretionary spending, I should say, is what you’re seeing more.”
Fakoory said this could also be seen at the company’s grocery brand Food Hall in Piarco, as sales increased for specific items while other areas fell.
“The flour and the staples that the people use and other items that people normally will outsource or go to the restaurants for, they’re now buying and probably cooking at home a little bit more. So, we’ve seen some of those categories improve in some areas, but nothing of significance,” said Fakoory.
President of the Supermarket Association of T&T Biondi Bachew said the public largely gravitated toward cost-friendly brands in 2025.
“With the last decade exhibiting low-to-moderate GDP growth at best, the supply chain, led by importer/distributors and manufacturers, has diversified its offerings to include a broader range of lower-cost consumer products alongside traditional legacy brands. Over that time, including 2025, we’ve seen an increase in demand for these products, with these brands gaining market share within their respective categories, ie, oil, soap powder, tuna, etc,” said Bachew, who was hopeful there could be a positive change in 2026, but he acknowledged there was still some rollover from last year.
He said, “In 2026, we will be looking at the economic impact of job cuts that have happened. While there is an understanding that some of those affected could seek employment in the private sector, in the short term, this cohort would reduce spending, which would have a knock-on effect on business activity.”
Chairman of publicly listed Endeavour Holdings, John Aboud was another who used the word “flat” to describe the business climate.
Endeavour, which owns Price Plaza, Uptown Mall and Briar Place, had reported a drop in profits and revenues in its latest financial report for the six-month period ended October 31, 2025.
Aboud said he could only relate complaints passed on to him by his tenants, who have almost unanimously stated that there has been no real movement in their business over the past year.
“Obviously, they would generate their business activity through sales, retail sales. And the complaint has been that it’s been flat,” said Aboud.
He would not speculate on what may be the underlying cause of the stagnant business, but he said the situation was not ideal.
“Whatever the reasons may be. The point is businesspeople look forward to some degree of growth every year, whether it’s 5 per cent, 3 per cent or 10 per cent depending on how robust the economy is. But the last 12 months, and even before that, business has been at best flat. At best flat,” said Aboud. “Some people have reported a reduction in sales.”
If there is a cautionary tale with regard to this situation, one can look to last week’s closure of the Home Store at Pennywise Plaza in Chaguanas. It was the fourth Home Store branch closed since December 2024.
The brand’s parent company, publicly listed LJ Williams, had noted that sales dwindled consistently over time as a result of consumers exercising discretionary spending. This, combined with struggles to access foreign exchange, left the company with no choice but to downsize.
Chairman Lawford Dupres stated that the Pennywise Plaza branch was kept open as it had been identified as one of its two high performing branches alongside the company’s Barataria branch, which was operated not just as a retail outlet but as an integrated distribution hub.
However, there were some who saw growth over the period.
Candice Bejai, the general manager of Capital Holdings Ltd, said there had been increased demand at their venues, Valpark Shopping Centre and Shoppes of Arima,
“Within those two plazas, we have noticed an increased demand for both retail and food. Especially so within this Christmas season just gone, where both the plazas were extremely busy and had significantly high customer traffic,” said Bejai.
Fakoory however, was optimistic there could be some change given recent developments in the US/Venezuela standoff.
“I think 2025 was a challenging year for the country, change of government, change of economic activity, uncertainty in the region, with obviously what’s happening in Venezuela, but now that there’s some light ahead in terms of transparency in what’s actually happening in the region,” he said.
“The government seems to have some kind of direction in terms of what they’re doing. I think we’re optimistic. We’re optimistic to see things pick back up. We’re hopeful.”
The cautious stance of consumers had been noted in the recently released Monetary Policy Committee report, which stated “the fluid geopolitical tension between the US and neighbouring Venezuela had contributed to building economic uncertainty.”
The MPC had also noted a month earlier that there had been a dip in point-of-sale activity, suggesting a dip in retail activity as well.
