First Citizens yesterday announced that it has rolled out Google Pay in T&T, making this the first time the mobile payment service is available locally.
The bank said the move is part of its wider push to expand digital banking options for its customers.
With the introduction of the service, First Citizens indicated that credit card holders can now use Google Pay to make contactless payments through Android phones and other compatible smart devices.
“It allows customers to load their First Citizens credit or prepaid cards into a digital wallet and tap to pay in stores, on apps or online.”
The Group’s CEO, Jason Julien, said the introduction of Google Pay comes as customers increasingly use digital channels and expect faster, low-friction transactions. He noted that the bank sees the platform as a logical step in the country’s shift toward more modern payment systems.
The release noted that merchants can also accept Google Pay transactions once they have the required contactless terminals.
The bank said this is expected to deliver quicker checkout times and an added layer of security for both businesses and customers.
Google Pay’s launch comes as financial institutions continue to push mobile-based payment options, signalling a gradual transition away from physical cards toward phone-based transactions.
First Citizens said the tool offers enhanced security features and is designed to give customers greater flexibility in how they pay as digital habits continue to evolve.
Julien added that the bank views the shift as part of an ongoing transformation of everyday banking, as more customers prefer to complete transactions through their devices rather than traditional methods.
