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Friday, April 4, 2025

Hotels in north Trinidad report successful Carnival, not the case in Tobago

by

Geisha Kowlessar-Alonzo
768 days ago
20230226
Chairman and Lead Investor  Superior Hotels Limited John Aboud at the Brix Hotel, St. Ann’s.

Chairman and Lead Investor Superior Hotels Limited John Aboud at the Brix Hotel, St. Ann’s.

Nicole Drayton

While hote­liers in north Trinidad are re­port­ing a suc­cess­ful Car­ni­val sea­son, for To­ba­go this was not the case.

Ma­jor ho­tels and even the small­er es­tab­lish­ments in Port-of-Spain told the Sun­day Busi­ness Guardian they had be­tween 90 to 100 per cent oc­cu­pan­cy rates, some even be­ing com­plete­ly booked in ad­vance.

How­ev­er, for the sis­ter is­land oc­cu­pan­cy was gen­er­al­ly around 65 per cent. Bed and break­fast fa­cil­i­ties not­ed a mix­ture of re­spons­es with fig­ures as low as 20 per cent in some in­stances.

Tourism Min­is­ter Ran­dall Mitchell said while his min­istry is still await­ing of­fi­cial da­ta from the CSO, ear­ly in­di­ca­tions placed the num­ber of vis­i­tor ar­rivals by air at 30,000 peo­ple.

“These are peo­ple not trav­el­ling on T&T pass­ports, and trav­el­ling for the 19-day pe­ri­od up to Car­ni­val Tues­day,” Mitchell ex­plained.

He said the num­ber of vis­i­tor ar­rivals this year was al­ways like­ly to be less com­pared to 2020 and the pre­ced­ing years be­cause few­er flights were com­ing in this year.

“Many per­sons who want­ed to en­joy Car­ni­val cel­e­bra­tions sim­ply could not get flights,” Mitchell said.

On the feed­back thus far from tourism stake­hold­ers, the Tourism Min­is­ter said this was good.

In par­tic­u­lar, the ex­pe­ri­ence from the Roy­al Caribbean Epic Car­ni­val Cruise has been gen­er­al­ly good, Mitchell said, adding that the pro­mot­er has booked his berth for next year.

“This was a par­tic­u­lar­ly in­no­v­a­tive ini­tia­tive as it mit­i­gat­ed both the air trans­porta­tion is­sues as well as the ac­com­mo­da­tion sup­ply is­sues that we tra­di­tion­al­ly ex­pe­ri­ence around Car­ni­val time.

“The Car­ni­val pe­ri­od pro­vid­ed a wel­come boost to those who serve the tourism in­dus­try which is main­ly a labour-in­ten­sive one,” Mitchell added.

With the cap­i­tal be­ing the main hub of Car­ni­val ac­tiv­i­ties, ho­tels like Hy­att were sold out al­most a year in ad­vance.

Lisa Shandilya, own­er of the Chan­cel­lor Ho­tel in St Ann’s, said when Gov­ern­ment gave the as­sur­ance that Car­ni­val 2023 was a go, her ho­tel was flood­ed with calls for ac­com­mo­da­tion.

“By Ju­ly 2022 I was sold out. We had one group who had no oth­er choice but to can­cel in De­cem­ber 2022 leav­ing two rooms avail­able. We had 100 per cent for­eign book­ings, with 10 per cent be­ing di­as­po­ra,” Shandilya said.

Ad­di­tion­al­ly, she not­ed that about 60 per cent of her clien­tèle com­prised re­turn guests from the USA and UK who al­so brought their friends to vis­it Trinidad for Car­ni­val.

Ad­di­tion­al­ly, Shandilya said dur­ing the week of Car­ni­val--from the Wednes­day be­fore to Car­ni­val Mon­day and Tues­day--Chan­cel­lor had many re­quests from for­eign­ers who want­ed to move out from Airbnbs. An­oth­er no­tice­able change, Shandilya added was that her ho­tel moved from 14-night ac­com­mo­da­tion stay to sev­en nights or five nights.

In shar­ing gen­er­al ob­ser­va­tions about the Car­ni­val pe­ri­od Shandilya said St Ann’s was qui­et with not many for­eign­ers walk­ing or milling around at the Sa­van­nah which per­haps mir­rored big­ger is­sues the au­thor­i­ties need to ex­am­ine.

“I had many guests ask about safe­ty pro­to­cols, es­pe­cial­ly fe­male trav­ellers. We did not get any no­tice or in­for­ma­tion from the Trinidad Tourism Ltd or from the Na­tion­al Car­ni­val Com­mis­sion to pro­vide our guests with links to ac­tiv­i­ties,” Shandilya ex­plained.

This, she said showed that there seemed to be a “huge gap” among the stake­hold­ers and the tourism and cul­ture gov­ern­ing agen­cies to share in­for­ma­tion which it turn, can make it a more seam­less ex­pe­ri­ence for guests and for the sec­tor on the whole.

Ac­cord­ing to Shandilya hote­liers, there­fore, were left with no choice but to do their own re­search, and pre­pare links and guid­ance for guests.

“Cul­ture is a ma­jor as­pect of Car­ni­val. Where do I send guests to im­merse them­selves in a Car­ni­val mu­se­um?” Shandilya said not­ing that the, “Moth­er of all Car­ni­vals ‘hype’ was a show­case of noth­ing less than spec­tac­u­lar.”

Go­ing for­ward, she ad­vised more must be done to lift the stan­dard.

“And this is our down­fall with la­belling events and not com­ing up to the de­sired lev­el of pro­fes­sion­al stan­dards. I must al­so stress there is no in­clu­sion for dif­fer­ent­ly-abled peo­ple to en­joy Car­ni­val.

“We have to start build­ing qual­i­ty and stan­dards, and peo­ple must see im­prove­ments year af­ter year, so we ‘the peo­ple’ would be­come part of the process. I heard the Min­is­ter say that they would have stats how­ev­er, sta­tis­ti­cians weren’t vis­i­ble. I thought they would have tak­en this year se­ri­ous­ly to gath­er da­ta to help di­rect and shape the fu­ture of Car­ni­val,” Shandilya said.

Like oth­er es­tab­lish­ments in the cap­i­tal, The Brix al­so re­port­ed a full house.

Own­er John Aboud told the Sun­day Busi­ness Guardian that his busi­ness­es al­so had 100 per cent oc­cu­pan­cy with most­ly for­eign­ers from North Amer­i­ca who stayed from Car­ni­val Fri­day to Ash Wednes­day.

The Nor­mandie Ho­tel was al­so com­plete­ly sold out with guests from the di­as­po­ra and for­eign­ers.

To­ba­go re­port­ed small­er num­bers

Im­me­di­ate past pres­i­dent of the To­ba­go Ho­tel and Tourism As­so­ci­a­tion Chris James said while the is­land record­ed a gen­er­al oc­cu­pan­cy of about 65 per cent, these were most­ly do­mes­tic tourists.

On what this said about for­eign ar­rivals this year James said British Air­ways num­bers, how­ev­er, are up, adding that To­ba­go con­tin­ues its mar­ket­ing plans and ex­pects high­er in­ter­na­tion­al fig­ures.

Small­er hote­liers re­port­ed a range of oc­cu­pan­cy lev­els from to­tal­ly booked to av­er­age lev­els and in some cas­es, be­low nor­mal stays.

Kay Trot­man, pres­i­dent of The Unique Bed and Break­fast and Self Cater­ing, who shared num­bers from Car­ni­val Fri­day to Car­ni­val Tues­day ex­plained, “There were some peo­ple who were ful­ly booked but they were small in num­bers. So be­cause we are the un­der five peo­ple when we say we are ful­ly booked we have rang­ing from peo­ple who were ful­ly booked for the pe­ri­od, to those who did not have any­thing at all.”

She added some own­ers had be­tween 30 to 40 per cent of book­ings be­cause guests did not stay for the en­tire Car­ni­val week­end, al­so not­ing that the ma­jor­i­ty of guests came from Trinidad and did not take part in Car­ni­val but rather came for camp­ing.

“Some es­tab­lish­ments had for­eign vis­i­tors but these are the re­turn vis­i­tors who came not nec­es­sar­i­ly for Car­ni­val but peo­ple who came for the pe­ri­od and they re­turn to the guest­hous­es they are fa­mil­iar with,” Trot­man said.

The ma­jor­i­ty of the Trot­man’s mem­ber­ship con­sists of un­der eight rooms and these had be­tween 40 to 50 per cent oc­cu­pan­cy dur­ing the Car­ni­val pe­ri­od.

Those which of­fered eight to 15 rooms re­port­ed about 20 per cent oc­cu­pan­cy.

Ac­cord­ing to Trot­man stays have not re­turned to pre-COVID lev­els.

She at­trib­uted this to the coun­try “get­ting off to a late start” when bor­ders re­opened.

“This coun­try was among the last to open its bor­ders so peo­ple would have al­ready made book­ings or de­ter­mine where their va­ca­tion would be spent pri­or to when our bor­ders were re­opened and nor­mal­ly peo­ple com­ing for Car­ni­val have to plan long in ad­vance,” Trot­man ex­plained.

Not­ing that To­ba­go is not nec­es­sar­i­ly a lim­ing spot for Car­ni­val Trot­man is how­ev­er, hope­ful that the post-sea­son will be much bet­ter.

On whether the au­thor­i­ties were do­ing enough to prop­er­ly mar­ket the is­land she said while they are do­ing their part “with­in rea­son” she sug­gest­ed they come up with nov­el ideas to boost vis­i­tor ar­rivals.

“It is al­most as if we are start­ing from the be­gin­ning. The To­ba­go Tourism Agency Ltd has been rein­tro­duc­ing To­ba­go in­to the trav­el space and some of that would take some time time to pick-up but we should al­ready be look­ing at book­ings for next year,” Trot­man sug­gest­ed.

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