A growing number of T&T nationals have been choosing Jamaica as their destination of choice and more particularly, Royalton Hideaway at Montego Bay.
In a one-on-one interview with Guardian Media, Shawn Moses, the hotel’s resident manager, said the hotel continues to see a high number of visitors from this country.
While plans for Royalton entering the local market are still on the cards, Moses however said, “I would love to see a Royalton in T&T. We have been asked that question a lot but who knows, you could never tell.”
It is easy see why Royalton Hideaway continues to retain a high attraction rate as it is an ideal setting; whether it’s a honeymoon, an anniversary or just a quiet getaway.
Since opening about six months ago, Moses said it has had an average of 88 per cent occupancy rate or even higher.
“Every weekend we are full and that’s because our locals believe in the brand so much that they give us a lot of business. We also do a lot of group business, weddings, meetings and special events which we are known for,” Moses added.
While Jamaicans love Royalton, the hotel continues to be frequented mainly be tourists.
“And that’s because of how we market and position ourselves,” Moses attested.
This adults-only property features elegantly styled suites, world class reservation-free dining and exceptional amenities.
According to its factsheet, the hotel has 352 modern, luxury rooms and suites, unlimited reservation-free dining, unlimited international and local liquors, Royalton signature DreamBed with high-thread count sheets, all-in connectivity with free high speed wifi resort wide for all devices. The hotel also offers 24/7 room service, a fitness centre with modern equipment, daily entertainment and nightly shows, non-motorised watersports and the Royal Spa.
The hotel also remains popular with the UK, US and European visitors, Moses said, noting that they make up the majority of international guests.
There are currently five Royalton properties in Jamaica and regarding what’s next for the brand, Moses said, “You can expect a lot more in terms of customer experience and you can expect even greater customer service. You can expect more of that personal care and attention from Royalton Resorts.”
Indeed, this is a reflection that Jamaica is serious about being service-oriented and by extension its tourism product and as these elements are further evident throughout the island with its many campaigns and slogans to entice travellers.
The country’s 14 parishes are designated among six resort areas, each with its own unique vibe, signature attractions and diverse amenities.
From the stunning scenery at Ocho Rios to the breathtaking beaches at Montego Bay “MoBay,” Jamaica presents a magnificent display of experiences.
Guardian Media was invited by the Jamaican Tourist Board to cover its Global Tourism Resilience Conference (GTRC) which took place from February 15 to 19, 2024. The conference was held at the Montego Bay Convention Centre (MBCC).
Apart from the many issues discussed about building tourism resilience, Fiona Fennell, public relations and communications manager at Jamaica Tourist Board spoke to Guardian Media about how the island’s tourism offering continues to thrive.
Post-COVID, she said Jamaica has done and continues to do exceptionally well, noting that in 2023 it welcomed over 4 million visitors, earning US$4.2 billion.
“So that tells you we are moving ahead, we are getting to full recovery from the pandemic,” Fennell added.
Sustainability has also remained a key factor in Jamaica’s tourism concept.
In a 2022 article titled, “Charting a More Sustainable Course for the Tourism Industry,” Jamaica’s Minister for Tourism Edmund Bartlett noted that for destinations like Jamaica, sustainable tourism practices are essential for ensuring the long-term health of the ocean and its ecosystems, as well as for protecting the local communities and economies that rely on valuable tourist dollars.
Fennell further advised countries to look at how they can “reorient” themselves to achieve their respective sustainability goals.
“We have to instil in all our citizens the importance of protecting our surroundings, our environment and the planet, especially countries like us who are heavily tourism dependent.
“It starts from the child and teaching them the importance of protecting the spaces around us,” she emphasised.
Technology also plays a big part in tourism and in the quest for growth going forward.
In giving a practical example, Fennell said the Jamaican Tourist Board is currently in the process of digitising all of its content from its library so that it too, is engaged in sustainable practices by using less paper as well as being organised in one space.
“I think there is room for that in every other aspect of tourism in whatever we are able to make more seamless and digital,” Fennell added.
Fennell described Jamaica as a tiny country, which “punches above its weight.”
“We are a well-loved and recognisable brand through our music ... everybody loves Reggae music, loves Bob Marley and our scenery. We have something for everybody,” she said, smiling.
There is so much more to Jamaica-an island of approximately three million inhabitants-than its beaches and waterfalls such the famous Dunn’s River Falls and Park which is 0ne of the island’s attractions, near Ocho Rios, on the north coast.
Among other attractions is the Rose Hall Great House, which is purportedly haunted due to being the home of the infamous “White Witch” Annie Palmer.
It is a Jamaican Georgian plantation house which is now run as a historic house museum. It is framed by the Jamaican mountains.
As far as gastronomy goes, Jamaica’s very name is synonymous with jerk, which is one of the best representations of Jamaican cuisine. The famous Scotchies Jerk Centre aptly showcases this as its vast array of well-seasoned meats are commonly cooked over a charcoal fire in large “jerk pan” which is placed on top and covered with zinc sheets.
“Miss T’s” Kitchen is another culinary gem nestled in the heart of Ocho Rios with signature dishes like the melt-in-your-mouth oxtail stew.
And so, the possibilities are endless when one visits this third largest island in the Caribbean Sea, after Cuba and Hispaniola.
In response to the challenges posed by the pandemic, Jamaica embarked on an ambitious tourism recovery initiative in 2022, kicking off with their renowned “Come back” campaign and for certain, easy to see how Jamaica can quickly beckon one to return to its sheer enchantment.
From the very start, even upon arrival at the Sangster’s International Airport in Montego Bay, right up to the farewell at the Norman Manley International Airport in Kingston, the team from the Jamaican Tourist Board including Sedrecia Francis, its media relations officer in their Marketing Communications Unit as well as Sicourney Jackson and Aneif Anderson all epitomised the essence of Jamaica-vibrant, embracing, beautiful.
It is definitely worth a “come back.”