No new companies have been able to register to legally conduct business in this country since last year.
That is because the Companies Registry System’s “aged servers” crashed since December 9 and have not been up and running since then.
And although the Office of the Attorney General and Ministry of Legal Affairs has admitted that the ongoing ordeal has caused a great inconvenience to members of the public, the problem is not expected to be fixed for the next two weeks.
The registry is responsible for the Incorporation of companies, under the Companies Act; the Registration of Business names, under the Registration of Business Names Act; the Registration of Non-Profit organisations under the Non-Profit Organisations; and the Registration of Newspapers under the Newspapers Act.
That means for the last month and a half, no new companies would have been able to register to legally conduct business in T&T.
It also means that no new business names could be registered or claimed.
As a result, any businesses with the intention of starting operations since December 9, that had not been registered before that date have been left in limbo concerning business transactions or even property purchases or contractual negotiations with other business entities.
However, the current situation does not solely impact these new entities, as companies conducting property purchases and acquisitions are also required to make declarations on the company registry.
These transactions are also left on hold until the site can be revived.
According to the descriptor of the Companies Registry website, “The registry has a responsibility to its various clients and stakeholders to not only ensure that there is compliance with filing requirements under applicable legislation but also to provide them with data and its other services in a timely and efficient manner.
These clients and stakeholders include, but are not limited to, commercial enterprises, industries, the legal, accounting and other professions, the judiciary, law enforcement, other Government agencies, ministries and diplomatic missions.”
The site also explained that under the Companies Act, “each company, on the Register of Companies maintained by the Registrar, must file an Annual Return (“the Return”), containing the prescribed particulars, with the Registrar within thirty (30) days of the anniversary of incorporation, continuance or amalgamation of the company.”
Last week, the office of the Ministry of the Attorney General and Legal Affairs issued a notice concerning the website.
It was not a notice stating that the problems would be rectified. Instead, it stated that for the rest of the month, those hoping to register companies or conduct transactions tied to the site, would not be able to do so until at least February.
The notice stated, “The Registrar General’s Department (the Department) wishes to update members of the public on the disruption of Companies Registry services further to the Department’s Public Notice issued on Friday 16 December, 2022.
“As the Department previously informed the public, on Friday 9 December, 2022, the Companies Registry system experienced a crash of its aged servers resulting in Companies Registry data being inaccessible and consequently, the Companies Registry services were negatively impacted.”
The notice continued, “The Department acknowledges that this has caused great inconvenience to members of the public and wishes to assure our clients and stakeholders that we are working assiduously to resolve our current challenges.”
The Business Guardian was reliably informed by a source, that this was the second time there had been a major server crash as there had been a crash of the property database just over a year prior.
Similarly, that crash was attributed to aged servers.
The Business Guardian was told there was a great concern that the server crash was so severe that as a result there may be data loss.
These concerns were only heightened when last week’s notice then explained that a new system is expected to be implemented.
The system reportedly will replace the previous service.
The notice said, “In this regard, the Department advises that the newly designed and created Companies Registry Online System (CROS) will be launched in the shortest possible time. The public is advised that to access CROS, registration for a Companies Registry Account is required. To register, please visit the Companies Registry website via www.legalaffairs.gov.II. Members of the public are therefore encouraged to register as we anticipate that CROS will be launched and functional on Wednesday 1 February, 2023.”
The notice closed, “We again apologise for any inconvenience caused and appreciate your understanding in this matter.”
The situation has served as a blow to T&T’s already much-maligned ease of doing business reputation.
In 2020, T&T was ranked 79 out of 180 economies on the ease of doing business index.
The Companies Registry’s role in starting a business was hailed as a positive in the 2020 report as it noted the search for a name and registration of a business name would take one day and three days respectively.
Overall, the report listed that it took exactly one week to start a business in T&T.
Despite the issues, there have been very little to no complaints from the business community concerning the issue.
The Business Guardian reached out to the T&T Chamber of Industry and Commerce President Charles Pashley to find out if his membership had any issue with the situation, but he said the Chamber would not comment on the situation just yet.
He explained that should the problem persist, then the Chamber would issue a comment.
A similar question was posed to the T&T Manufacturers’ Association, who told the Business Guardian that they had no comment as none of its members raised any issue about the situation.
In the interim, the Business Guardian was told that several corporate attorneys are simply playing a waiting game as their clients await the green light to register their businesses and conduct transactions on February 1.
However, there is a concern that, on that day, the service could become oversubscribed and collapse once again.