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Monday, February 24, 2025

Caribbean Airlines launches new App

by

Geisha Kowlessar-Alonzo
2037 days ago
20190728

ABRAHAM DIAZ

Caribbean Air­lines has launched the lat­est of its dig­i­tal prod­ucts, the Caribbean Air­lines Mo­bile App.

The free App is de­signed for use by IOS and An­droid de­vices and fea­tures an ar­ray of tools to en­hance the cus­tomers’ trav­el ex­pe­ri­ence.

Caribbean Air­lines CEO Garvin Med­era who said the air­line was fo­cused on en­hanc­ing the cus­tomer ex­pe­ri­ence not­ed, “Hav­ing all the in­for­ma­tion and op­tions you need at your fin­ger­tips def­i­nite­ly helps – which is why we de­vel­oped your all-in-one trav­el part­ner, the Caribbean Air­lines Mo­bile App.”

He ex­plained that one of the fea­tures of the App, is the abil­i­ty for cus­tomers to pay for flights be­tween T&T, in T&T cur­ren­cy.

The App al­so en­ables cus­tomers to use their mo­bile de­vices to book flights to all des­ti­na­tions ser­viced by Caribbean Air­lines and its in­ter­line part­ners.

At the launch, Caribbean Air­lines al­so wel­comed sev­er­al UWI stu­dents in­to its sum­mer in­tern­ship pro­gramme, where they worked on IT projects along­side the air­line’s IT teams.

Dr Fasil Mudeen, Head of the Elec­tri­cal and Com­put­er En­gi­neer­ing De­part­ment who al­so spoke said for the past two years Caribbean Air­lines has par­tic­i­pat­ed in its en­gi­neer­ing in­tern­ship course.

“Elec­tri­cal and Com­put­er En­gi­neer­ing stu­dents were of­fered sum­mer in­tern­ships with the CAL team and were as­sessed and then giv­en cred­its at the fi­nal year.

“Caribbean Air­lines has even con­tin­ued to men­tor the stu­dents post in­tern­ship and have agreed to co-su­per­vise fi­nal year projects in big da­ta, da­ta an­a­lyt­ics and soft­ware de­vel­op­ment,” Mudeen added.

Aneel Ali, Caribbean Air­lines, Chief In­for­ma­tion Of­fi­cer added that the launch was apt­ly held at the UWI’s De­part­ment of Com­put­er and Elec­tri­cal En­gi­neer­ing, a hub for learn­ing and in­no­va­tion.

“We are hap­py to strength­en al­liances which will see young, as­pir­ing minds col­lab­o­rate and in­no­vate which is crit­i­cal to the de­vel­op­ment of our en­tire Caribbean re­gion,” Ali added.

The func­tion­al­i­ty of the Caribbean Air­lines Mo­bile App will be rolled out in phas­es.

Oth­er fea­tures im­me­di­ate­ly avail­able in­clude home screen show­ing up­com­ing flights de­tails and check-in 24 hours pri­or to de­par­ture.

Dig­i­tal board­ing pass can al­so be scanned at de­par­ture gates re­gion­al­ly where air­port fa­cil­i­ties al­low.

Ad­di­tion­al­ly, once cus­tomers sub­scribe at book­ing or check-in, they can re­ceive no­ti­fi­ca­tions for any ir­reg­u­lar­i­ties that may come up dur­ing a flight such as gate changes or flight de­lays.

The App al­so al­lows the abil­i­ty to cre­ate and store a lo­cal pro­file and this per­son­al da­ta is stored lo­cal­ly on a cus­tomer’s de­vice for easy fill in dur­ing book­ing.


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