Caribbean Airlines has launched the latest of its digital products, the Caribbean Airlines Mobile App.
The free App is designed for use by IOS and Android devices and features an array of tools to enhance the customers’ travel experience.
Caribbean Airlines CEO Garvin Medera who said the airline was focused on enhancing the customer experience noted, “Having all the information and options you need at your fingertips definitely helps – which is why we developed your all-in-one travel partner, the Caribbean Airlines Mobile App.”
He explained that one of the features of the App, is the ability for customers to pay for flights between T&T, in T&T currency.
The App also enables customers to use their mobile devices to book flights to all destinations serviced by Caribbean Airlines and its interline partners.
At the launch, Caribbean Airlines also welcomed several UWI students into its summer internship programme, where they worked on IT projects alongside the airline’s IT teams.
Dr Fasil Mudeen, Head of the Electrical and Computer Engineering Department who also spoke said for the past two years Caribbean Airlines has participated in its engineering internship course.
“Electrical and Computer Engineering students were offered summer internships with the CAL team and were assessed and then given credits at the final year.
“Caribbean Airlines has even continued to mentor the students post internship and have agreed to co-supervise final year projects in big data, data analytics and software development,” Mudeen added.
Aneel Ali, Caribbean Airlines, Chief Information Officer added that the launch was aptly held at the UWI’s Department of Computer and Electrical Engineering, a hub for learning and innovation.
“We are happy to strengthen alliances which will see young, aspiring minds collaborate and innovate which is critical to the development of our entire Caribbean region,” Ali added.
The functionality of the Caribbean Airlines Mobile App will be rolled out in phases.
Other features immediately available include home screen showing upcoming flights details and check-in 24 hours prior to departure.
Digital boarding pass can also be scanned at departure gates regionally where airport facilities allow.
Additionally, once customers subscribe at booking or check-in, they can receive notifications for any irregularities that may come up during a flight such as gate changes or flight delays.
The App also allows the ability to create and store a local profile and this personal data is stored locally on a customer’s device for easy fill in during booking.