The Minister of Social Development and Family Services has apologised to the nation’s elderly citizens for the time it takes for their senior citizens’ grant applications to be processed.
Minister Donna Cox said a shortage of staff at her ministry is chief among the issues contributing to the delay.
During a sitting of the Standing Finance Committee yesterday in the Parliament, Minister Cox said there are currently 109,436 senior citizens receiving their grants with 2,500 people awaiting approval.
The Member of Parliament for Chaguanas East, Vandana Mohit told the minister that often people were approved but there was a long wait to receive the payment.
“And it runs into months, five, six, seven, eight months,” Mohit said.
“The problem is not just about being approved,” Cox explained adding: “The delay takes place because there are checks and balances therefore we recently signed an agreement with Immigration because we also have the check travel patterns, we also have to check with NIB before approval takes place and that is part of where the delay takes place, besides the fact that there are also staff shortages at the ministry.”
Cox said they have been lobbying the Service Commissions Department to fill those vacant positions.
Rudranath Indarsingh, the Member of Parliament for Couva South, asked for a breakdown of those vacancies.
“In Social Welfare Division, we have 216 positions, 123 filled, 93 vacant. With regard to contract positions, 34 filled, nine vacant. So what we have done though is we have some persons on short term (contracts) and we have some OJT’s to help us, but we still have to lobby to Service Commission because we still have 93 vacant positions on the establishment.”
Member of Parliament for St Augustine, Khadeeja Ameen told Cox that the problem of staff shortages is severely affecting the elderly in her constituency as she claimed several employees from the Social Welfare office in Tunapuna have not had their contracts renewed.
Meanwhile, Mohit asked the minister to explain the approximate wait time for payment from the moment of application.
“Officially it is supposed to be three months, but in reality, it takes six months and up,” Cox said.
Cox said she is hoping a recent Memorandum of Understanding (MoU) signed between her ministry and the Immigration Division will lessen the wait time for information to be shared between both parties.
Yesterday, the Parliament approved the additional sum of $348,172,814 be allocated to the Ministry of Social Development and Family Services.
In justifying the need for the supplementation, Cox said her ministry depleted its own funds to fulfil flood grant payments and the one-off, $1,000, transportation grant promised to recipients of public assistance as promised in budget 2022/2023.
The one-time fuel grant cost the State $151 million.