Parts of Cen­tral and South-West Trinidad cur­rent­ly ex­pe­ri­enc­ing low pres­sures or in some in­stances no wa­ter sup­ply, should be­gin feel some re­lief lat­er to­day, Sun­day (Sep­tem­ber 3).

A joint re­lease is­sued by the De­sali­na­tion Com­pa­ny of Trinidad and To­ba­go (DE­SAL­COTT) and the Wa­ter and Sew­er­age Au­thor­i­ty ex­plains that an elec­tri­cal prob­lem re­sult­ed in the stop­page of op­er­a­tions at the Point Lisas De­sali­na­tion Plant, at ap­prox­i­mate­ly 2:00 pm, yes­ter­day (Sat­ur­day, Sep­tem­ber 2).

DE­SAL­COTT re­ports that op­er­a­tions have restart­ed par­tial­ly, and it is in the process of ramp­ing up to 50% ca­pac­i­ty of 20 mil­lion gal­lons per day (mgd) overnight.  How­ev­er, fur­ther as­sess­ment and re­pairs will be re­quired to re­turn the fa­cil­i­ty to full pro­duc­tion.

WASA says it con­tin­ues to li­aise with DE­SAL­COTT re­gard­ing the com­ple­tion of these re­pair works and will pro­vide a fur­ther up­date sub­se­quent­ly.

“DE­SAL­COTT nor­mal­ly sup­plies WASA with 40 mgd; as such, the cur­rent re­duced pro­duc­tion will neg­a­tive­ly im­pact the ser­vice and wa­ter sup­ply sched­ules to sev­er­al ar­eas of Cen­tral and South,” WASA states in the re­lease.

“This in­cludes the San Fran­cique area, which was ex­pect­ed to re­ceive a sup­ply from to­mor­row—3rd Sep­tem­ber 2023, in keep­ing with the me­dia re­lease is­sued by the Au­thor­i­ty ear­li­er to­day [Sat­ur­day].”

WASA and DE­SAL­COTT al­so ad­vise that the nor­mal dai­ly or sched­uled sup­ply to the fol­low­ing ar­eas will be af­fect­ed:

Ca­roni, War­renville, Cunu­pia, Ch­agua­nas, Ca­paro, Chase Vil­lage, Cou­va, Point Lisas, Cal­i­for­nia, Clax­ton Bay, Plai­sance Park, Pointe a Pierre, City of San Fer­nan­do, Vista­bel­la, Mara­bel­la, Gas­par­il­lo, South West Union Hall, Pleas­antville, Palmiste, Phillip­ine, Dun­can Vil­lage, Es­per­ance, Gulf View, Bel Air, La Ro­main, South Oropouche, Ota­heite, Rousil­lac, Aripero, parts of La Brea, Av­o­cat, Fyz­abad, parts of Siparia in­clud­ing De Gannes Vil­lage and Quar­ry Vil­lage, San Fran­cique, Debe, Syne Vil­lage, Lowkie Trace, Sun­rees Road, Mo­ra Dam Road.

WASA cus­tomers can ac­cess a lim­it­ed truck borne ser­vice, which is avail­able up­on re­quest through the com­pa­ny’s self-ser­vice op­tions:

●   WASA Ser­vices App avail­able via the Play Store or Ap­ple store; or

●   Cus­tomer Por­tal avail­able on the Au­thor­i­ty’s web­site at www.wasa.gov.tt.

The Au­thor­i­ty notes that cus­tomers re­quir­ing di­rect as­sis­tance or fur­ther in­for­ma­tion can con­tact WASA’s Cus­tomer Call Cen­tre toll free at 800-4420/4426.