Senior Reporter
elizabeth.gonzales
@guardian.co.tt
The longing for a home is at the heart of a scheme being perpetuated by people pretending to be public officers inside the Housing Development Corporation (HDC).
A Guardian Media investigation over the course of several weeks showed the operation closely mirrors the official HDC process of applying for a home, which shrouds the scheme with an air of legitimacy at every stage.
The process began with a Facebook advertisement offering two-bedroom HDC homes for $300,000 and $375,000, with a $12,000 down payment and what seemed like suspiciously low monthly instalments.
To participate in the process, a member of the Guardian Media Investigations Desk posed as a dental assistant and single mother of four who is renting and desperately seeking a home.
When Guardian Media Investigations Desk contacted the number, the person on the other end insisted on WhatsApp messaging and created a sense of urgency, claiming limited availability.
Despite there being no application on record, a call came in from the number for a 10 am appointment set at HDC’s Port-of-Spain office.
A form was then sent from a Gmail address — hdcmanagementlead@gmail.com — with instructions to complete it and walk with for the meeting.
The next step mirrored official procedure: a request for a reference number to “pull the file,” followed by a referral to a “manager.”
The “manager”— a male who subsequently identified himself as a Mr Khan— made contact on WhatsApp and continued via a call.
Guardian Media Investigations Desk recorded this exchange.
Guardian Media: “How much is the down payment?”
Mr Khan at HDC: “$13,000. Malabar would be good for you?”
Guardian Media: “I would take anything I could get at this point… Who do I ask for when I come (to HDC)?”
Mr Khan at HDC: “Just call me or ask for Mr Khan.”
Guardian Media: “Not sure I would get through. I am worried I won’t get through because I don’t have an application inside.”
Mr Khan at HDC: “Nah, once you do up that thing and you come in this morning, we will organise. You don’t worry. Concerning the down payment, you have it or you don’t have it, so we would know what to do.”
Guardian Media: “Is it that I’m making payment one time today?”
Mr Khan at HDC: “Yeah, you’re making payments one time because those (units) giving out…they’re giving it out remember this new party (UNC) not playing; units gave out all last week.”
He then instructed: “Send me the ID and the address… I’m going to start to do up everything now.”
The process halted when payment was required before any viewing or meeting.
Guardian Media Investigations Desk made no payment but confirmed through the regular phone system that there was a Mr Khan at HDC’s office in Port-of-Spain.
The offer was a $13,000 down payment with an additional $5,200 for legal fees and the option to pay $1,800 or $2,500 monthly instalment.
No face, no case?
What Guardian Media Investigations Desk encountered reflects what victims describe — a system that follows HDC’s real workflow closely enough to remove suspicion.
One victim said she lost close to $20,000 after being taken through what appeared to be a legitimate process.
“The information, what they were asking… it was the same requirements that HDC requires.”
She said she verified one of the names being used. “I went into HDC and verified that the person was working there… it was confirmed,” she claimed.
She was asked for standard documents and instructed to pay.
“He had given me a HDC account number to put the money through… he ended up sending me a receipt.”
She was assigned a specific property in Riverside South and visited it. “I went on the property… all of that made me feel that this was something that was legit.”
Repeated delays raised concern. “Every time they keep telling me that
I have to come and collect my keys… I was being run around.”
A second victim described the same structure — Facebook contact, WhatsApp-only communication, and multiple individuals posing as HDC personnel.
“So there… I was scrolling through Facebook… relative to rent-to-own homes available in the Malabar area. I never spoke to the person or heard the person’s voice; everything was via WhatsApp messages.”
She was told to make a deposit. “I had to deposit it into an account, which I went and did.”
Then more payments.
“After he said $5,200 for legal fees… I did that as well.”
What convinced her was that the physical details aligned. “When I went, exactly what they told me is what was there… the information they are giving is really credible information.”
She was taken to a site in Malabar and told to choose a unit.
Documents followed.
“They sent me an approval letter with HDC heading… and also sent me a receipt… with HDC on it.”
She paid a total of $29,400 across multiple accounts.
“It was about five different accounts.”
The scheme maintained control by directing her to the HDC offices, but no one ever met her.
“I went about three or four times…I waited downstairs. They will communicate with me by WhatsApp.”
The deception collapsed only when she approached real HDC staff. “When I realised like it was a full thing, I went to the receptionist… and she laughed and said, ‘Ma’am, you was scammed.’”
She said the staff indicated the volume of cases. “They said you actually have about six to seven people coming weekly to make these reports.”
Even then, the network continued. “He wanted an additional $18,000.”
At one stage, she was given access to a unit.
“They left the key on unit 10 door… I opened the house… the house is basically incomplete. They use the same phone numbers; they just keep changing their name.”
Decade old scams
For almost a decade, scammers have been running a multi-million dollar parallel housing system claiming to be HDC, replicating internal processes, “accessing” files using only reference numbers, using real staff names and, in some cases, accessing actual HDC units — a level of sophistication that police say is now raising concerns about possible internal links.
A police source said the concern is how closely the operation mirrors internal systems.
“All official payments to HDC are supposed to be made at the Housing Development Corporation offices. Nowhere else. You’re not supposed to deposit money to people’s account.”
The process being replicated is specific. He said scammers access files of those who would have received HDC approvals, call them and request additional payment.
“And then you’re going to the pool… they will schedule an interview… and decide whether they’re giving you a house or not.”
Investigators say the backlog is being exploited.
“Now with the HDC, there’s a backlog… that creates the opportunity for persons to engage in full activities.”
Police records show the scam has already led to arrests and charges, but the method has continued with little change.
In one 2024 case, three suspects were arrested at HDC’s head office after attempting to use fake contracts bearing forged signatures of senior officials to extract money from victims.
In another case, a 33-year-old man was charged with multiple counts of money laundering and larceny after receiving deposits from a victim who believed he could secure a house from HDC.
Investigators said funds were directed into personal bank accounts under the guise of down payments and processing fees.
Other reports point to multiple victims and coordinated groups using the same approach — impersonation, official branding and off-system payments.
Police said the central issue now is whether there is an internal breach enabling access to this level of detail — from application processes to vacant units.
Across all cases, the pattern was the same: victims never met anyone in person.
Meetings were set at HDC’s Port-of-Spain office, but the “manager” or “officer” would always say they were running late and kept everything on WhatsApp.
Keys were promised but never properly handed over — victims were told keys were left on doors, or passed through other people. In some cases, one victim was asked to give a key to another, with promises of a bigger unit. Payments were never collected in cash.
Victims included teachers, secretaries, doctors and even police officers — all trying to secure housing. Fraud investigators said the scale and consistency make this one of the more active scams in the country and said stopping it will depend on HDC identifying any internal link being used.
Over the years, HDC has launched a public warning campaign, stating that it does not use agents to sell or fast-track housing and does not conduct transactions through social media or private accounts.
It has repeatedly advised that all payments must be made at its offices and that any approach outside official channels should be treated as fraudulent.
