The T&T Postal Corporation (TTPost) has been urged to take steps to protect its client database from hackers.
Minister of Public Utilities Marvin Gonzales issued the warning yesterday as he commissioned the Records Management Facility and officially reopened the Tacarigua Post Office, Eastern Main Road, Dinsley, after a four-year closure.
Gonzales agreed that while the current technological landscape dictated the need for increased digitalisation, it also brought with it a greater risk of cyber criminals seeking to access customers’ confidential information as they seek to profit.
Referring to the cybersecurity breach at TSTT, Courts and PriceSmart in recent days, the minister took the opportunity to, “Remind the leadership of TTPost...observe what is taking place on the digital landscape and ensure that your systems are hardened and robust enough that as you move into the digital age, that you no longer will have a TSTT and a Courts and an ANSA McAL...all of these recent occurrences of hacking taking place.”
Admitting TTPost had fallen victim to hackers not too long ago, Gonzales assured it had been managed in such a way that customers and their data were not compromised.
“That is now a living reality,” he said, adding, “Even if you deploy the best systems, there will always be attempts by cyber-criminals to get into your database and to make money by this criminal enterprise.”
He again appealed to officials to do what they had to, to protect the private data of customers as they expanded their digital footprint.
Meanwhile, more than 30,000 people will benefit from the resumption of service at the Tacarigua location and as TTPost moves into digitising its records, Gonzales said he was happy that it would reduce the dependency on paper and allow for new digital services for customers.
He said the number of people who now rely on letters and communication via the traditional form of postal delivery was, “Dwindling and dwindling fast.”
The refurbishment project, which was funded under the Public Sector Investment Programme (PSIP) for $1.4 million, was completed on time and under budget.
Revealing what other projects are on the drawing board for fiscal 2023/2024, Gonzales said priority focus had been placed on the full refurbishment of iconic post offices in Sangre Grande, Curepe and Mayaro.