Senior Reporter
otto.carrington@cnc3.co.tt
A delegation of Venezuelan migrants and indigenous people, led by the La Casitas Hispanic Cultural Centre, visited the Ministry of Homeland Security at the Waterfront Complex in Port-of-Spain on Wednesday as concerns intensified over missed appointments, failed online registrations and the lack of official responses.
The group, led by Managing Director Andreina Briceño Ventura-Brown, gathered outside the ministry seeking urgent engagement with officials, including Homeland Security Minister Roger Alexander, over what they described as ongoing breakdowns in the registration system.
Ventura-Brown said repeated attempts to obtain clarity from the ministry had gone unanswered.
“Well, so far, we don’t have any response,” she said. “Even until last night, I sent an email explaining the entire situation and I didn’t get any reply.”
She said the delegation included indigenous migrants and other vulnerable applicants struggling to navigate the registration process.
“So, we are here today trying to speak with the minister. We are asking the minister to at least respond to our email,” she said. Ventura-Brown added that while ministry staff acknowledged receipt of correspondence, no clear solution had been provided. “We got kind responses today from the staff,” she said. “We’re just expecting this email will be responded to.”
She said the aim of the visit was to ensure vulnerable groups were not excluded from the process. “We don’t want to leave anybody behind, including my indigenous community,” she said.
Venezuelan migrant Indro Alejandro Cabrera Delgado said families continued to face inconsistent outcomes within the registration system, with some members processed while others remained without appointments. “Mine in particular, I got through with my appointment, but my wife, she didn’t get through yet,” he said. “I think that is not our fault. I think that is the fault of the system.”
He said migrants had experienced repeated issues with both the online system and in-person processing attempts.
“Some people are having problems with the registration online and other people … they never got through with the appointment,” he said.
Cabrera Delgado said visits to multiple locations, including stadium-based registration sites, had not resulted in any resolution.
“At the beginning they were trying to help us, but after a few hours waiting … they said they cannot help us,” he said.
He added that dozens of migrants remained in similar situations.
“We are more than 20, between 20 and 30 people, that we have different kinds of problems,” he said.
Guardian Media attempted to contact Alexander for comment; however, calls went unanswered.
