Sco­tia­bank will tem­porar­i­ly re­open all of its branch­es dur­ing the busy month end pe­ri­od. From June 1, 2021, all lo­ca­tions, with the ex­cep­tion of the Cunu­pia Sales Cen­tre will open to ac­com­mo­date Gov­ern­ment pen­sions and grants and oth­er trans­ac­tions as de­tailed be­low. The fol­low­ing is a press re­lease from Sco­tia­bank:

As we con­tin­ue to meet your needs dur­ing these chal­leng­ing times, we will tem­porar­i­ly re­open all our branch­es to serve you dur­ing the busy month end pe­ri­od.

From June 1, 2021, all our lo­ca­tions, with the ex­cep­tion of the Cunu­pia Sales Cen­tre will open to help ac­com­mo­date Gov­ern­ment pen­sions and grants and oth­er trans­ac­tions as de­tailed be­low. Bank­ing hours.

All Branch­es are open from 8am – 2pm, Mon­day to Fri­day, ex­cept Mall Branch­es (Diego Mar­tin, Trinci­ty, Mar­aval, Price Plaza and Low­lands) which open 9am – 3pm.

At all branch­es, the first hour re­mains ded­i­cat­ed to serv­ing the el­der­ly and per­sons with dis­abil­i­ties. Come in on­ly if nec­es­sary. Please re­mem­ber that over the counter ser­vices in our branch­es have been re­duced un­til fur­ther no­tice.

All trans­ac­tions that can be com­plet­ed at our ATMs, us­ing Sco­tia On­Line Bank­ing and the Sco­tia Caribbean App will not be fa­cil­i­tat­ed over the counter. If you need to come in to our branch­es for ser­vices not yet avail­able via our Dig­i­tal Bank­ing chan­nels, your wait times may be longer than nor­mal.

Trans­ac­tions avail­able at branch­es:
 Cash de­posits over $10,000
 Cash with­drawals over $5,000
 Wire trans­fers
 Loan ser­vices
 Pur­chase of drafts

If you need to come in to our branch­es for ser­vices not yet avail­able via our Dig­i­tal Bank­ing chan­nels, your wait times may be longer than nor­mal. At our branch­es, we have tak­en proac­tive mea­sures to help keep our em­ploy­ees safe as well as to min­i­mize con­tact and slow the spread of the virus, re­duc­ing our front­line team’s ex­po­sure by 50%.

While at the branch, we re­quest that you please ad­here to all safe­ty mea­sures, in­clud­ing so­cial dis­tanc­ing. We’re here to help. Our web­site in­cludes step by step guides for sign­ing up for Sco­tia On­Line or the Sco­tia Caribbean App or you can reach out to us at Cus­tomer­CareTT@sco­tia­bank.com Fi­nan­cial re­lief for cus­tomers.

At this time, we un­der­stand that some of you may be ex­pe­ri­enc­ing chal­lenges, mak­ing re­pay­ments to cred­it cards, loans, mort­gages or, with cash flow and be­yond. We have been and con­tin­ue to sup­port you dur­ing this time, by pro­vid­ing you with var­i­ous re­lief op­tions de­pend­ing on your per­son­al fi­nan­cial sit­u­a­tion, on a case by case ba­sis.

If you are fi­nan­cial­ly im­pact­ed by the pan­dem­ic and un­able to make your usu­al pay­ments, please reach out to us on In­sta­gram @sco­ti­att or send an email to Cus­tomer­CareTT@sco­tia­bank.com so we can dis­cuss your op­tions.