The Ho­n­ourable Ter­rence Deyals­ingh M.P., Min­is­ter of Health, pre­sent­ed to­kens of ap­pre­ci­a­tion to two nurs­es at the San Fer­nan­do Gen­er­al & Teach­ing Hos­pi­tal for their out­stand­ing ser­vice to ex­cel­lent cus­tomer ex­pe­ri­ence. 

Nurse Mar­garet Alexan­der and Pa­tient Care As­sis­tant Jen­niel Bur­ton Adams pro­vid­ed su­pe­ri­or care to a three-year-old pa­tient along with his moth­er at the SFGH/TH’s Emer­gency De­part­ment and ward on April 24th, 2022. 
 
The min­is­ter said he was over­joyed and de­light­ed when he read a Let­ter to the Ed­i­tor, pub­lished in all three dai­ly news­pa­pers from a pa­tient’s moth­er who re­count­ed her sat­is­fy­ing ex­pe­ri­ence at the Hos­pi­tal”. 

De­tails fol­low in this press re­lease from the South West Re­gion­al Health Au­thor­i­ty:

On the eve of In­ter­na­tion­al Nurs­es Day 2022, two nurs­es at the San Fer­nan­do Gen­er­al & Teach­ing Hos­pi­tal (SFGH/TH) re­ceived to­kens of ap­pre­ci­a­tion, for their out­stand­ing ser­vice to ex­cel­lent cus­tomer ex­pe­ri­ence, from the Ho­n­ourable Ter­rence Deyals­ingh M.P., Min­is­ter of Health. Nurse Mar­garet Alexan­der and Pa­tient Care As­sis­tant Jen­niel Bur­ton Adams re­liv­ed their in­ter­ac­tion with a three-year-old pa­tient along with his moth­er, who vis­it­ed and re­ceived su­pe­ri­or care at the SFGH/TH’s Emer­gency De­part­ment and ward on April 24th, 2022.  

In pre­sent­ing the to­kens, dur­ing a vis­it to the Hos­pi­tal on May 11, 2022, the Min­is­ter not­ed that he was “over­joyed and de­light­ed when I read a Let­ter to the Ed­i­tor, pub­lished in all three dai­ly news­pa­pers from the pa­tient’s moth­er who re­count­ed her sat­is­fy­ing ex­pe­ri­ence at the Hos­pi­tal”. As the Min­is­ter of Health “I made it my pri­or­i­ty to vis­it you to say thank you for your ded­i­ca­tion to pro­vid­ing your pa­tients with the best care pos­si­ble”. Ac­com­pa­ny­ing the Min­is­ter, was the Ho­n­ourable Faris Al-Rawi M.P., Min­is­ter of Lo­cal Gov­ern­ment and Rur­al De­vel­op­ment, along with mem­bers of the SWRHA’s Board of Di­rec­tors and oth­er se­nior ex­ec­u­tives of the Min­istry of Health.  

While at the Hos­pi­tal, both Min­is­ters al­so vis­it­ed and in­ter­act­ed staff at the Blood Bank and On­col­o­gy de­part­ments to re­as­sure and up­date on the Min­istry of Health’s fo­cus on the re­align­ment of the Blood Bank ser­vices, in keep­ing with in­ter­na­tion­al stan­dards and best prac­tices. Ad­di­tion­al­ly, the Min­istry will soon roll out a com­pre­hen­sive na­tion­al strat­e­gy to man­age Non­com­mu­ni­ca­ble Dis­eases amongst the pop­u­la­tion.  

The SWRHA con­tin­ues to in­vite our val­ued pa­tients and clients to con­tact our Cus­tomer Ser­vice Cen­tre at 87-SWRHA (877-9742), for any mat­ter in re­la­tions to health­care.