In response to some concerns expressed by Captain Boris Becker of the cruise ship AIDAvita about safety and security after he docked his vessel at the port of Port-of-Spain, Chairman of the Port Authority Joseph Toney offered assurances that improvements were being planned for the port.
In Sunday's Guardian, Mr Toney was more blunt about the state of affairs at the passenger port, describing the reception area for cruise ship visitors as a "bus shed." The Port Chairman must be aware of the competition for cruise ship business in the Caribbean, acknowledging that St Lucia, St Vincent, Barbados and Jamaica were well ahead of this country's efforts as well the low percentage of regional visitors our port attracts.
That competition is only going to increase. In February 2011, the Nevis Island Administration announced plans to more directly court the cruise market. Seeing only upside for the island in diversifying the tourism-centric economy. In September, Nevis'Premier and Minister of Tourism Joseph Parry announced plans to lead a delegation to the United States to meet, one-on-one with the CEOs of the major cruise lines to make the island's case to be added to their eagerly courted itineraries.
Jamaica opened its fourth cruise ship port, the Falmouth Cruise Port in March 2011, bringing a swift resurrection to a moribund colonial district that responded by immediately tapping into its legacy of old Georgian homes to create a landing experience that recalled Falmouth's history as a busy port for sugar, molasses and rum.
There may be no tall ships docking there today, but visitors are immersed in the feel of history, the freshly cobbled streets cutting new paths of opportunity through what had become a sleepy seaside village. It's in this competitive environment that Trinidad and Tobago finds itself, counting less than 25,000 visitors arriving via cruise ship and little prospects of improving that situation without some serious rethinking of the situation.
To put those numbers in perspective, it's useful to know that the larger cruise liners come to port with between 2,500 and 5,000 visitors aboard. The Port-of-Spain port's performance in cruise ship arrivals for 2012 borders on unsustainable by the standards of the industry. The dilemma the Port-of-Spain port faces mirrors the problems of Tobago, where development and planning must precede any anticipated increase in visitor numbers.
What's greeting visitors disembarking in Port-of-Spain now is a hodgepodge of tours of varying quality and interest, an appalling Carnival influenced welcome and Mr Toney's bus shed, which offers a clear indication of the poor state of our capacity to receive cruise ship visitors.
There is no coherent tourism product being masterminded at the highest levels of responsibility that's competitive with the sleek, well-organised attractions that are the standard for a Caribbean island hoping to win cruise ship business. Until we acknowledge just how far off base we are with our existing offerings; nothing about this poor performance is likely to change.
Tourism planners should operate under no illusions about the importance of quality destinations to cruise lines. Royal Caribbean invested US$170 million in the redevelopment of Falmouth Cruise Port, ensuring that one of the two berths could accommodate its 16-deck Oasis of the Seas cruise liner.
The cruise business is highly competitive internationally and even cruises to the Caribbean during winter is no longer an easy win, with northern countries promoting cruises that play to attractions enhanced by snow. It costs more to cruise the Caribbean, but the natural attractions of the region have kept cruise numbers growing. If Trinidad and Tobago wants to play in this high stakes game, it must bring more to the table than it has been willing to invest in creating so far.