At­tor­ney-at-Law, Lisa Agard, who has been act­ing Chief Ex­ec­u­tive Of­fi­cer at TSTT since Sep­tem­ber last year, has been of­fi­cial­ly con­firmed in the post, ef­fec­tive to­day, May 24th, 2021.

This makes her the first woman to be con­firmed in the lead­er­ship role of “the on­ly na­tion­al com­mu­ni­ca­tions so­lu­tion provider, Telecom­mu­ni­ca­tions Ser­vices of Trinidad and To­ba­go Lim­it­ed”.

An of­fi­cial state­ment is­sued by the com­pa­ny points to Ms Agard’s lead­er­ship track record.

“Ms. Agard, who has been TSTT’s act­ing CEO since Sep­tem­ber 23, 2020, has a proven track record of lead­er­ship and de­liv­ery in tele­coms, hav­ing pre­vi­ous­ly func­tioned as Gen­er­al Man­ag­er of Am­plia Com­mu­ni­ca­tions Lim­it­ed, which TSTT ac­quired from the Massy Group in 2017. Be­fore Am­plia, she was Man­ag­ing Di­rec­tor of Guardian Me­dia Lim­it­ed,” the state­ment read.

Lisa Agard en­tered telecom­mu­ni­ca­tions in­dus­try some 23 years ago, in 1998, when she joined Ca­ble and Wire­less, and held sev­er­al se­nior re­gion­al po­si­tions in that en­ti­ty.  In 2004, she was sec­ond­ed to TSTT. Dur­ing her eight-year tenure at the com­pa­ny she held sev­er­al se­nior man­age­ment po­si­tions, in­clud­ing prof­it and loss re­spon­si­bil­i­ty for two of TSTT’s largest lines of busi­ness, Fixed and Mo­bile, gen­er­at­ing over $1 bil­lion and $1.5 bil­lion in rev­enue re­spec­tive­ly, at the time.

TSTT’s Chair­man, Sean Roach, said Lisa Agard has what it takes to helm the or­gan­i­sa­tion at this crit­i­cal time in coun­try’s his­to­ry.

“TSTT has an in­creas­ing­ly crit­i­cal re­spon­si­bil­i­ty to keep peo­ple con­nect­ed, al­ways. We op­er­ate in an in­dus­try char­ac­terised by fierce com­pe­ti­tion, con­tin­u­ous­ly-evolv­ing tech­nol­o­gy and a nev­er-end­ing need to im­prove ef­fi­cien­cy,” he said. “Liv­ing up to that re­spon­si­bil­i­ty presents a mul­ti-di­men­sion­al chal­lenge.”

“Lisa brings to the lead­er­ship of the or­gan­i­sa­tion a unique com­bi­na­tion of ex­pe­ri­ence, knowl­edge and ex­per­tise which, when cou­pled with her pas­sion for cus­tomer sat­is­fac­tion, pro­vides the Board with a deep sense of con­fi­dence that we will meet this chal­lenge head-on,” Roach stat­ed.

Lisa Agard is an At­tor­ney at Law and the hold­er of a Bach­e­lor of Laws de­gree from The UWI, and a Mas­ter of Laws de­gree from the Lon­don School of Eco­nom­ics and Po­lit­i­cal Sci­ence.  She has had ex­ec­u­tive man­age­ment train­ing at IN­SEAD, France; the Whar­ton School of Busi­ness; and at Co­lum­bia Uni­ver­si­ty in the USA.