JavaScript is disabled in your web browser or browser is too old to support JavaScript. Today almost all web pages contain JavaScript, a scripting programming language that runs on visitor's web browser. It makes web pages functional for specific purposes and if disabled for some reason, the content or the functionality of the web page can be limited or unavailable.

Thursday, April 3, 2025

Only constant is change

by

Anand Rampersad Ph.D
207 days ago
20240909

Spencer John­son’s (1999) book "Who Moved My Cheese" seeks to ex­plain how peo­ple, or­gan­i­sa­tions and gov­ern­ments can learn to deal with change and in so do­ing min­imise fail­ures and max­imise suc­cess.

The sto­ry about change in­volves four char­ac­ters- two mice (Sniff and Scur­ry) and two lit­tle peo­ple (Hem and Haw). Sniff an­tic­i­pates change quick­ly, and Scur­ry can adapt to change soon. Hem can­not over­come old be­liefs and is re­sis­tant to change and risk-tak­ing. Haw ini­tial­ly re­sists but is pre­pared to change when the ben­e­fits be­come ap­par­ent.

The Sniff, Scur­ry, Hem, and Haw sto­ry takes place in a vast Maze where they search for Cheese, which rep­re­sents the goals and ob­jec­tives of in­di­vid­u­als - good health and hap­pi­ness; cor­po­rate or­ga­ni­za­tions—prof­its, in­vest­ments, new prod­ucts, and ser­vices; sport­ing or­gan­i­sa­tions—in­crease fund­ing and suc­cess; gov­ern­ments—em­ploy­ment cre­ation, bet­ter health care ser­vices, etc.

Spencer iden­ti­fies sev­en lessons from his sto­ry:

• Change hap­pens: in­di­vid­u­als and or­gan­i­sa­tions have to get ac­cus­tomed to it. Sport­ing or­gan­i­sa­tions must ac­cept that gov­ern­ment fund­ing may not al­ways re­main the same or in­crease. They must al­so ac­cept that spon­sors - pri­vate - and the gov­ern­ment, through SporTT (Sports Com­pa­ny of T&T), may change their re­quire­ments to qual­i­fy for fund­ing. Change man­age­ment in­volves know­ing your en­vi­ron­ment.

• An­tic­i­pate change: The sport­ing en­vi­ron­ment is con­stant­ly chang­ing as strate­gic man­age­ment prin­ci­ples and good gov­er­nance be­come more ex­pec­tant of na­tion­al gov­ern­ing bod­ies (NG­Bs) op­er­a­tions. As such, NG­Bs must en­sure that they have the re­quired hu­man re­source skillset to com­ply with their own strate­gic plan and meet their Ser­vice Lev­el Agree­ments (SLAs) with all stake­hold­ers. Change man­age­ment in­volves know­ing the play­ers in the dy­nam­ic en­vi­ron­ment. The rapid growth of women’s crick­et has forced CWI (Crick­et West In­dies) to re­act al­though re­gion­al women’s crick­et has been played over 50 years. As a re­sult, age group de­vel­op­ment is lag­ging.

• Mon­i­tor change: Sport­ing or­gan­i­sa­tions utilise da­ta to un­der­stand dif­fer­ent as­pects of the sport­ing en­vi­ron­ment. For in­stance, af­ter be­ing crowned joint net­ball World Cham­pi­ons with New Zealand and Aus­tralia in 1979, Trinidad and To­ba­go net­ball ad­min­is­tra­tors still need to mod­ernise the game. How­ev­er, New Zealand, Aus­tralia, and oth­er coun­tries have been able to change the sport's im­age, there­by mak­ing it more ap­peal­ing and at­trac­tive to not on­ly play­ers but al­so fans and spon­sors, in­clud­ing tele­vi­sion com­pa­nies. A good ex­am­ple of mon­i­tor­ing change in net­ball has been the in­tro­duc­tion of Fast 5 Net­ball. Da­ta analy­sis, tal­ent iden­ti­fi­ca­tion scouts and oth­er spe­cialised skills are be­ing used to train and pro­vide com­pet­i­tive ad­van­tages.

• Adapt to change: Change hap­pens but must be an­tic­i­pat­ed and mon­i­tored. NG­Bs must con­tin­u­al­ly pro­fes­sion­alise and up­grade their man­age­ment to en­sure ap­pro­pri­ate or­gan­i­sa­tion­al and cul­tur­al changes oc­cur. The or­gan­i­sa­tion's cul­ture has to em­brace change head-on. Coach­ing tech­niques, strate­gies, tech­nolo­gies and sci­en­tif­ic train­ing are con­stant­ly un­der­go­ing change.

• Change: For NG­Bs to change, they must "Burn the Plat­form".  They must re­spond, not re­act. They must make tough calls, es­pe­cial­ly in ad­verse sit­u­a­tions such as fund­ing, ath­lete per­for­mance, and hu­man re­source func­tion­al­i­ty. In oth­er words, NG­Bs must not wait for the Min­istry of Sport and Com­mu­ni­ty De­vel­op­ment (MSCD), SPORTT, and in­ter­na­tion­al agen­cies to de­mand changes to busi­ness prac­tices, pro­ce­dures, or op­er­a­tional ac­tiv­i­ties. Or­gan­i­sa­tion­al struc­ture, cul­ture, strate­gic di­rec­tion, and hu­man re­source ca­pac­i­ty must align with the de­sired change and ac­com­plish strate­gic out­comes.

• En­joy the change: NG­Bs must imag­ine adapt­ing and em­brac­ing their strate­gic goals and ob­jec­tives. Their lead­er­ship has to demon­strate to their mem­ber­ship the ben­e­fits of or­gan­i­sa­tion­al change. Cre­at­ing high, pos­i­tive, prac­ti­cal ex­pec­ta­tions is a cre­ative way of en­cour­ag­ing buy-in from stake­hold­ers, even those re­sis­tant to change.

• Be ready for change: NG­Bs must strate­gi­cal­ly ex­e­cute their ac­tiv­i­ties— struc­ture, hu­man re­source ca­pac­i­ty, pro­mo­tion, fi­nan­cial, and ath­lete per­for­mance. They have to be ahead of the game, their heads above wa­ter to com­mand the at­ten­tion of all stake­hold­ers- spon­sors, gov­ern­ment, the gen­er­al pub­lic, ath­letes, etc.


Related articles

Sponsored

Weather

PORT OF SPAIN WEATHER

Sponsored