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Friday, April 4, 2025

iGovTT apologises for ttconnect portal still being down...offers alternative options

by

989 days ago
20220720

The Na­tion­al In­for­ma­tion and Com­mu­ni­ca­tion Tech­nol­o­gy Com­pa­ny Lim­it­ed (iGovTT) has apol­o­gised for the ex­tend­ed time in which our ttcon­nect por­tal at www.ttcon­nect.gov.tt has been in­ac­ces­si­ble.  

Ac­cord­ing to iGovTT, this sit­u­a­tion, which emerged sole­ly as an is­sue at the ttcon­nect por­tal, has af­fect­ed sev­er­al ser­vices, in­clu­sive of ttcon­nect ID, e-Tax, and TTBi­zLink.  

"While we con­tin­ue to work to­wards a res­o­lu­tion, we are in­form­ing our clients that e-Tax and TTBi­zLink, tra­di­tion­al­ly ac­cessed via ttcon­nect ID, are avail­able through al­ter­na­tive routes," it stat­ed. 

Clients can con­tin­ue to con­duct their e-Tax and TTBi­zLink trans­ac­tions through spe­cif­ic lo­gins as fol­lows:  

*e-Tax: a non-logged in ser­vice is avail­able for per­sons to file their tax re­turns. De­tails on this op­tion to file tax re­turns is avail­able at http://www.ird.gov.tt/etax/non-logged_in_re­turns/faqs  

*TTBi­zLink: users can lo­gin to TTBi­zLink us­ing their TTBi­zLink sys­tem ID at https://in­fo.ttbi­zlink.gov.tt/#/  

"Our ded­i­cat­ed ICT team con­tin­ues to work around the clock, to rec­ti­fy the tech­ni­cal is­sues and re­store ac­cess to the af­fect­ed ser­vices. We will con­tin­ue to pro­vide up­dates re­gard­ing por­tal ac­ces­si­bil­i­ty. Once again, we thank you for your pa­tience and con­tin­ued sup­port," it stat­ed 

Re­porter: Joel Julien


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