Massy Stores and Massy Dis­tri­b­u­tion says that the in­for­ma­tion be­ing shared pub­licly about the cy­ber-se­cu­ri­ty in­ci­dent is spec­u­la­tive and in­ac­cu­rate. How­ev­er, in a press re­lease is­sued this af­ter­noon, Massy stat­ed that the da­ta un­law­ful­ly ac­cessed by at­tack­ers is more ex­ten­sive than the pre­lim­i­nary stages of the in­ves­ti­ga­tion in­di­cat­ed.

The fol­low­ing is a press re­lease from Massy Stores and Massy Dis­tri­b­u­tion:

On April 28, 2022, Massy Stores and Massy Dis­tri­b­u­tion Trinidad ex­pe­ri­enced a cy­ber-se­cu­ri­ty in­ci­dent. Re­spon­si­bil­i­ty, Hon­esty, and In­tegri­ty are core val­ues of the Massy Group that guide our op­er­a­tions, our peo­ple, and how we do busi­ness.

We take very se­ri­ous­ly our du­ty to those we serve. Da­ta pri­va­cy and pro­tec­tion as well as the oblig­a­tions we have as a da­ta con­troller in all coun­tries in which we op­er­ate is para­mount. In re­sponse to the cy­ber-se­cu­ri­ty in­ci­dent, we im­me­di­ate­ly en­gaged ex­perts in the field to help in­ves­ti­gate. As part of the in­ci­dent re­sponse plan, we no­ti­fied all po­ten­tial­ly im­pact­ed par­ties of the in­ci­dent giv­en the in­for­ma­tion avail­able to us at the time.

Through con­tin­ued in­ves­ti­ga­tion of the cy­ber-se­cu­ri­ty in­ci­dent, we are now aware that the da­ta un­law­ful­ly ac­cessed by the at­tack­ers was more ex­ten­sive than the pre­lim­i­nary stages of the in­ves­ti­ga­tion in­di­cat­ed. As such, and as a mat­ter of ur­gency, the com­pa­ny will be tak­ing steps to iden­ti­fy and no­ti­fy all ad­di­tion­al par­ties whose in­for­ma­tion may have been un­law­ful­ly ac­cessed.

We would like to cau­tion that much of the in­for­ma­tion be­ing shared pub­licly about this cy­ber-se­cu­ri­ty in­ci­dent is spec­u­la­tive and in­ac­cu­rate. We have cre­at­ed of­fi­cial chan­nels for com­mu­ni­ca­tion and en­cour­age any­one with con­cerns to con­tact us di­rect­ly via the chan­nels list­ed be­low.

We thank our teams for their re­silience and com­mit­ment to be­ing of ser­vice. We al­so thank our stake­hold­ers who have trust­ed us for the past 100 years, as­sured that as com­pa­nies with­in the Massy Group, we will al­ways op­er­ate from a place of in­tegri­ty.

You can con­tact cy­ber­queries.tt@massy­dis­tri­b­u­tion.com or cy­ber­queries.tt@massy­s­tores.com if you have any ques­tions or con­cerns.