The Min­istry of Ed­u­ca­tion needs to re­view on­line dis­clo­sure of the SEA re­sults and make it sim­pler and less frus­trat­ing for school prin­ci­pals, par­ents, guardians and pupils.

This was a sug­ges­tion to the min­istry by a school prin­ci­pal of Cara­pichaima, in cen­tral Trinidad on Mon­day, as many par­ents were re­port­ed­ly faced with prob­lems while try­ing to log in­to the por­tal for the re­sults.

One par­ent told the Guardian Me­dia: “A lot of prob­lems ac­cess­ing re­sults. Not get­ting in. The school prin­ci­pal could even ac­cess it, nei­ther par­ents imag­ine that.”

An­oth­er par­ent said she tried for over 45 min­utes af­ter the por­tal was opened.

“It was re­al­ly frus­trat­ing be­cause we were al­ready anx­ious and want­ed the re­sults with­out any­more de­lays,” the par­ent said.

Grand­moth­er Mer­lin De­o­dath, of Freeport, said she was proud of her grand­son as he passed for Pre­sen­ta­tion Col­lege, in Ch­agua­nas.

She said, “But oh gosh. It took us so long to log in to get the re­sults. My daugh­ter had been try­ing since 12 pm and she on­ly got through about min­utes to one.”

One school prin­ci­pal said it took him 90 min­utes to ac­cess the on­line link/ “It’s 90 min­utes and count­ing and we have got noth­ing yet. It is very frus­trat­ing and the par­ents are los­ing pa­tience and are very an­noyed,” he said.

He sug­gest­ed in the fu­ture a di­rect link to each re­spec­tive school in the fu­ture/

“I think the min­istry should send a link di­rect­ly to each school so that we will be able to ac­cess our own re­sults and then tell the par­ents be­cause the gen­er­al link crashed and we were on­ly get­ting er­ror or this site can’t be reached.”

When con­tact­ed, an of­fi­cial from the Min­istry of Ed­u­ca­tion said the site did not crash but that, “there was too much traf­fic so the site was just slow.”