Mon­day, Au­gust 24th, 2020, Port of Spain, Trinidad … Ac­ces­si­bil­i­ty to on­line bank­ing plat­forms have be­come in­creas­ing­ly im­por­tant as the cit­i­zens of Trinidad and To­ba­go, along with the rest of the world, nav­i­gate the chal­lenges that have be­come the “next nor­mal” brought about by the Covid-19 pan­dem­ic. The JMMB Group has been prepar­ing for some time to de­liv­er on process im­prove­ments across the Group’s bank­ing touch­points in an ef­fort to pro­vide its clients with an easy, en­joy­able and em­pow­er­ing on­line bank­ing ex­pe­ri­ence. While the ex­ist­ing on­line bank­ing plat­form has proven to be ef­fi­cient, the new Money­line on­line bank­ing plat­form promis­es to el­e­vate the on­line bank­ing ex­pe­ri­ence with re­minders, trans­fer­sto third par­ty ac­counts oth­er lo­cal and in­ter­na­tion­al fi­nan­cial in­sti­tu­tions, the abil­i­ty to fund your JMMB bro­ker­age ac­count and much more.

To ef­fect this up­grade, JMMB will tem­porar­i­ly de­ac­ti­vate the cur­rent bank­ing plat­form in or­der to bring the new sys­tem on­line. As a re­sult, start­ing from 12:00 am on Sun­day Au­gust 30th 2020 to 5:00 pm on Mon­day Au­gust 31st 2020 there will be no ac­cess to JMMB ATMs or any oth­er bank ATM in Trinidad and To­ba­go us­ing JMMB Cards. All Point of Sale trans­ac­tions will al­so be tem­porar­i­ly in­ter­rupt­ed dur­ing this time. Dur­ing this pe­ri­od al­so, there will be no ac­cess to the cur­rent On­line bank­ing plat­form. This down time is crit­i­cal in or­der to im­ple­ment the new Core Bank­ing Sys­tems and in­tro­duce the new Money­line on­line bank­ing plat­form which will be avail­able on Mon­day Au­gust 31st 2020 from 8:00am.

As a re­sult of this sys­tems mi­gra­tion, clients will not have ac­cess to or be able to con­duct any of the usu­al on­line bank­ing trans­ac­tions for the cut over week­end. These trans­ac­tions in­clude, and are not lim­it­ed to, re­view­ing ac­counts, trans­fer­ring mon­ey be­tween ac­counts and ac­cess­ing bank state­ments.

JMMB Bank Chief Ex­ec­u­tive Of­fi­cer and Chief Coun­try Of­fi­cer, Ronald Carter ex­pressed his ex­cite­ment at the pos­si­bil­i­ties of the new sys­tem, es­pe­cial­ly dur­ing this time. “So many of our clients re­ly on our on­line bak­ing ser­vice, es­pe­cial­ly with the new Covid-19 re­stric­tions and so­cial dis­tanc­ing pro­to­cols. This sys­tem will en­sure that we meet their needs and we en­cour­age them, once the new sys­tem has been es­tab­lished, to utilise the ser­vices avail­able there. We un­der­stand that the de­ac­ti­va­tion of our cur­rent sys­tem over the two-day pe­ri­od is a tremen­dous in­con­ve­nience to our clients, but this has be­come ab­solute­ly nec­es­sary to en­sure a suc­cess­ful up­grade to our sys­tems and to im­prove our ser­vice to them. We there­fore rec­om­mend that our clients ac­cess funds need­ed for this pe­ri­od be­fore 12:00 am on Sun­day Au­gust 30th 2020. You are re­mind­ed that your dai­ly ATM with­draw­al lim­it re­mains at TT$3000.”

To learn more about the new on­line bank­ing plat­form or if there are ques­tions or con­cerns per­sons are ad­vised to con­tact JMMB via email at in­fott@jmmb.com or call 800-JMMB (5662)

 Ch­agua­nas branch – 42406

 Port-of-Spain branch – 42308

 Tu­na­puna branch – 42331

 South Park branch - 42410

Com­mer­cial Clients are ad­vised to con­tact their Ac­count Ex­ec­u­tive di­rect­ly.

For more in­for­ma­tion, con­tact: Lisa-Maria Alexan­der JMMB Group - Trinidad and To­ba­go Chief Mar­ket­ing Of­fi­cer and Chief Re­tail Of­fi­cer Lisa-Maria_Alexan­der@jmmb.com 868-730-0028